NLP for Social Good: A Survey and Outlook of Challenges, Opportunities and Responsible Deployment

Antonia Karamolegkou, Angana Borah, Eunjung Cho, Sagnik Ray Choudhury, Martina Galletti, Pranav Gupta, Oana Ignat, Priyanka Kargupta, Neema Kotonya, Hemank Lamba, Sun-Joo Lee, Arushi Mangla, Ishani Mondal, Fatima Zahra Moudakir, Deniz Nazar, Poli Nemkova, Dina Pisarevskaya, Naquee Rizwan, Nazanin Sabri, Keenan Samway, Dominik Stammbach, Anna Steinberg Schulten, David Tomás, Steven R Wilson, Bowen Yi, Jessica H Zhu, Arkaitz Zubiaga, Anders Søgaard, Alexander Fraser, Zhijing Jin, Rada Mihalcea, Joel R. Tetreault, Daryna Dementieva


Abstract
Natural language processing (NLP) now shapes many aspects of our world, yet its potential for positive social impact is underexplored. This paper surveys work in “NLP for Social Good" (NLP4SG) across nine domains relevant to global development and risk agendas, summarizing principal tasks and challenges. We analyze ACL Anthology trends, finding that inclusion and AI harms attract the most research, while domains such as poverty, peacebuilding, and environmental protection remain underexplored. Guided by our review, we outline opportunities for responsible and equitable NLP and conclude with a call for cross-disciplinary partnerships and human-centered approaches to ensure that future NLP technologies advance the public good.
Anthology ID:
2026.eacl-long.238
Volume:
Proceedings of the 19th Conference of the European Chapter of the Association for Computational Linguistics (Volume 1: Long Papers)
Month:
March
Year:
2026
Address:
Rabat, Morocco
Editors:
Vera Demberg, Kentaro Inui, Lluís Marquez
Venue:
EACL
SIG:
Publisher:
Association for Computational Linguistics
Note:
Pages:
5110–5170
Language:
URL:
https://preview.aclanthology.org/ingest-eacl/2026.eacl-long.238/
DOI:
Bibkey:
Cite (ACL):
Antonia Karamolegkou, Angana Borah, Eunjung Cho, Sagnik Ray Choudhury, Martina Galletti, Pranav Gupta, Oana Ignat, Priyanka Kargupta, Neema Kotonya, Hemank Lamba, Sun-Joo Lee, Arushi Mangla, Ishani Mondal, Fatima Zahra Moudakir, Deniz Nazar, Poli Nemkova, Dina Pisarevskaya, Naquee Rizwan, Nazanin Sabri, Keenan Samway, Dominik Stammbach, Anna Steinberg Schulten, David Tomás, Steven R Wilson, Bowen Yi, Jessica H Zhu, Arkaitz Zubiaga, Anders Søgaard, Alexander Fraser, Zhijing Jin, Rada Mihalcea, Joel R. Tetreault, and Daryna Dementieva. 2026. NLP for Social Good: A Survey and Outlook of Challenges, Opportunities and Responsible Deployment. In Proceedings of the 19th Conference of the European Chapter of the Association for Computational Linguistics (Volume 1: Long Papers), pages 5110–5170, Rabat, Morocco. Association for Computational Linguistics.
Cite (Informal):
NLP for Social Good: A Survey and Outlook of Challenges, Opportunities and Responsible Deployment (Karamolegkou et al., EACL 2026)
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PDF:
https://preview.aclanthology.org/ingest-eacl/2026.eacl-long.238.pdf