@inproceedings{trivedi-etal-2026-hybrid,
    title = "A Hybrid Supervised-{LLM} Pipeline for Actionable Suggestion Mining in Unstructured Customer Reviews",
    author = "Trivedi, Aakash  and
      Upadhyay, Aniket  and
      Narang, Pratik  and
      Kumar, Dhruv  and
      Kumar, Praveen",
    editor = {Matusevych, Yevgen  and
      Eryi{\u{g}}it, G{\"u}l{\c{s}}en  and
      Aletras, Nikolaos},
    booktitle = "Proceedings of the 19th Conference of the {E}uropean Chapter of the {A}ssociation for {C}omputational {L}inguistics (Volume 5: Industry Track)",
    month = mar,
    year = "2026",
    address = "Rabat, Morocco",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/ingest-eacl/2026.eacl-industry.61/",
    pages = "823--836",
    ISBN = "979-8-89176-384-5"
}