@inproceedings{silva-etal-2026-bridging, title = "Bridging Citizens and Public Services: Improving Service Association with Retrieval-Augmented Generation ({RAG}) Labels", author = "Silva, Ticiana L. Coelho da and Fran{\c{c}}a, Celso and Gon{\c{c}}alves, Marcos Andr{\'e} and Rocha, Leonardo and Alamy, Leonardo and Pereira, Fernando Sola and Paiva, Eduardo Soares de", editor = "Souza, Marlo and de-Dios-Flores, Iria and Santos, Diana and Freitas, Larissa and Souza, Jackson Wilke da Cruz and Ribeiro, Eug{\'e}nio", booktitle = "Proceedings of the 17th International Conference on Computational Processing of {P}ortuguese ({PROPOR} 2026) - Vol. 1", month = apr, year = "2026", address = "Salvador, Brazil", publisher = "Association for Computational Linguistics", url = "https://preview.aclanthology.org/ingest-dnd/2026.propor-1.13/", pages = "131--140", ISBN = "979-8-89176-387-6" }