Incremental interpretation and prediction of utterance meaning for interactive dialogue

David DeVault, Kenji Sagae, David Traum


Abstract
We present techniques for the incremental interpretation and prediction of utterance meaning in dialogue systems. These techniques open possibilities for systems to initiate responsive overlap behaviors during user speech, such as interrupting, acknowledging, or completing a user’s utterance while it is still in progress. In an implemented system, we show that relatively high accuracy can be achieved in understanding of spontaneous utterances before utterances are completed. Further, we present a method for determining when a system has reached a point of maximal understanding of an ongoing user utterance, and show that this determination can be made with high precision. Finally, we discuss a prototype implementation that shows how systems can use these abilities to strategically initiate system completions of user utterances. More broadly, this framework facilitates the implementation of a range of overlap behaviors that are common in human dialogue, but have been largely absent in dialogue systems.
Anthology ID:
2011.dnd-2.9
Volume:
Dialogue Discourse Volume 2
Month:
Year:
2011
Address:
Editors:
David Schlangen, Hannes Rieser, Matthew W. Crocker
Venue:
DND
SIG:
SIGDIAL
Publisher:
Note:
Pages:
143–170
Language:
URL:
https://preview.aclanthology.org/ingest-dnd/2011.dnd-2.9/
DOI:
10.5087/dad.2011.107
Bibkey:
Cite (ACL):
David DeVault, Kenji Sagae, and David Traum. 2011. Incremental interpretation and prediction of utterance meaning for interactive dialogue. Dialogue & Discourse, 2:143–170.
Cite (Informal):
Incremental interpretation and prediction of utterance meaning for interactive dialogue (DeVault et al., DND 2011)
Copy Citation:
PDF:
https://preview.aclanthology.org/ingest-dnd/2011.dnd-2.9.pdf