Throughout a conversation, the way participants interact with each other is in constant flux: their tones may change, they may resort to different strategies to convey their points, or they might alter their interaction patterns. An understanding of these dynamics can complement that of the actual facts and opinions discussed, offering a more holistic view of the trajectory of the conversation: how it arrived at its current state and where it is likely heading.In this work, we introduce the task of summarizing the dynamics of conversations, by constructing a dataset of human-written summaries, and exploring several automated baselines. We evaluate whether such summaries can capture the trajectory of conversations via an established downstream task: forecasting whether an ongoing conversation will eventually derail into toxic behavior. We show that they help both humans and automated systems with this forecasting task. Humans make predictions three times faster, and with greater confidence, when reading the summaries than when reading the transcripts. Furthermore, automated forecasting systems are more accurate when constructing, and then predicting based on, summaries of conversation dynamics, compared to directly predicting on the transcripts.

Reducing the hallucination problem of Large Language Models (LLMs) is crucial for their wide applications. A comprehensive and fine-grained measurement of the hallucination is the first key step for the governance of this issue but is under-explored in the community.Thus, we present ANAH, a bilingual dataset that offers ANalytical Annotation of Hallucinations in LLMs within Generative Question Answering.Each answer sentence in our dataset undergoes rigorous annotation, involving the retrieval of a reference fragment, the judgment of the hallucination type, and the correction of hallucinated content. ANAH consists of ~12k sentence-level annotations for ~4.3k LLM responses covering over 700 topics, constructed by a human-in-the-loop pipeline.Thanks to the fine granularity of the hallucination annotations, we can quantitatively confirm that the hallucinations of LLMs progressively accumulate in the answer and use ANAH to train and evaluate hallucination annotators. We conduct extensive experiments on studying generative and discriminative annotators and show that, although current open-source LLMs have difficulties in fine-grained hallucination annotation, the generative annotator trained with ANAH can surpass all open-source LLMs and GPT-3.5, obtain performance competitive with GPT-4, and exhibits better generalization ability on unseen questions.