Large language models (LLMs) have revolutionized zero-shot task performance, mitigating the need for task-specific annotations while enhancing task generalizability. Despite its advancements, current methods using trigger phrases such as “Let’s think step by step” remain limited. This study introduces PRomPTed, an approach that optimizes the zero-shot prompts for individual task instances following an innovative manner of “LLMs in the loop”.Our comprehensive evaluation across 13 datasets and 10 task types based on GPT-4 reveals that PRomPTed significantly outperforms both the naive zero-shot approaches and a strong baseline (i.e., “Output Refinement”) which refines the task output instead of the input prompt. Our experimental results also confirmed the generalization of this advantage to the relatively weaker GPT-3.5. Even more intriguingly, we found that leveraging GPT-3.5 to rewrite prompts for the stronger GPT-4 not only matches but occasionally exceeds the efficacy of using GPT-4 as the prompt rewriter. Our research thus presents a huge value in not only enhancing zero-shot LLM performance but also potentially enabling supervising LLMs with their weaker counterparts, a capability attracting much interest recently. Finally, our additional experiments confirm the generalization of the advantages to open-source LLMs such as Mistral 7B and Mixtral 8x7B.

In this work, we present the first dataset, MailEx, for performing event extraction from conversational email threads. To this end, we first proposed a new taxonomy covering 10 event types and 76 arguments in the email domain. Our final dataset includes 1.5K email threads and ~4K emails, which are annotated with a total of ~8K event instances. To understand the task challenges, we conducted a series of experiments comparing three types of approaches, i.e., fine-tuned sequence labeling, fine-tuned generative extraction, and few-shot in-context learning. Our results showed that the task of email event extraction is far from being addressed, due to challenges lying in, e.g., extracting non-continuous, shared trigger spans, extracting non-named entity arguments, and modeling the email conversational history. Our work thus suggests more future investigations in this domain-specific event extraction task.

Interactive semantic parsing based on natural language (NL) feedback, where users provide feedback to correct the parser mistakes, has emerged as a more practical scenario than the traditional one-shot semantic parsing. However, prior work has heavily relied on human-annotated feedback data to train the interactive semantic parser, which is prohibitively expensive and not scalable. In this work, we propose a new task of simulating NL feedback for interactive semantic parsing. We accompany the task with a novel feedback evaluator. The evaluator is specifically designed to assess the quality of the simulated feedback, based on which we decide the best feedback simulator from our proposed variants. On a text-to-SQL dataset, we show that our feedback simulator can generate high-quality NL feedback to boost the error correction ability of a specific parser. In low-data settings, our feedback simulator can help achieve comparable error correction performance as trained using the costly, full set of human annotations.

Question answering (QA) over a knowledge graph (KG) is a task of answering a natural language (NL) query using the information stored in KG. In a real-world industrial setting, this involves addressing multiple challenges including entity linking, multi-hop reasoning over KG, etc. Traditional approaches handle these challenges in a modularized sequential manner where errors in one module lead to the accumulation of errors in downstream modules. Often these challenges are inter-related and the solutions to them can reinforce each other when handled simultaneously in an end-to-end learning setup. To this end, we propose a multi-task BERT based Neural Machine Translation (NMT) model to address these challenges. Through experimental analysis, we demonstrate the efficacy of our proposed approach on one publicly available and one proprietary dataset.

Online discussion platforms are often flooded with opinions from users across the world on a variety of topics. Many such posts, comments, or utterances are often sarcastic in nature, i.e., the actual intent is hidden in the sentence and is different from its literal meaning, making the detection of such utterances challenging without additional context. In this paper, we propose a novel deep learning-based approach to detect whether an utterance is sarcastic or non-sarcastic by utilizing the given contexts ina hierarchical manner. We have used datasets from two online discussion platforms - Twitter and Reddit1for our experiments. Experimental and error analysis shows that the hierarchical models can make full use of history to obtain a better representation of contexts and thus, in turn, can outperform their sequential counterparts.

In the era of social media, hate speech, trolling and verbal abuse have become a common issue. We present an approach to automatically classify such statements, using a new deep learning architecture. Our model comprises of a Multi Dimension Capsule Network that generates the representation of sentences which we use for classification. We further provide an analysis of our model’s interpretation of such statements. We compare the results of our model with state-of-art classification algorithms and demonstrate our model’s ability. It also has the capability to handle comments that are written in both Hindi and English, which are provided in the TRAC dataset. We also compare results on Kaggle’s Toxic comment classification dataset.

Aggression and related activities like trolling, hate speech etc. involve toxic comments in various forms. These are common scenarios in today’s time and websites react by shutting down their comment sections. To tackle this, an algorithmic solution is preferred to human moderation which is slow and expensive. In this paper, we propose a single model capsule network with focal loss to achieve this task which is suitable for production environment. Our model achieves competitive results over other strong baseline methods, which show its effectiveness and that focal loss exhibits significant improvement in such cases where class imbalance is a regular issue. Additionally, we show that the problem of extensive data preprocessing, data augmentation can be tackled by capsule networks implicitly. We achieve an overall ROC AUC of 98.46 on Kaggle-toxic comment dataset and show that it beats other architectures by a good margin. As comments tend to be written in more than one language, and transliteration is a common problem, we further show that our model handles this effectively by applying our model on TRAC shared task dataset which contains comments in code-mixed Hindi-English.