People from different social and demographic groups express diverse perspectives and conflicting opinions on a broad set of topics such as product reviews, healthcare, law, and politics. A fair summary should provide a comprehensive coverage of diverse perspectives without underrepresenting certain groups. However, current work in summarization metrics and Large Language Models (LLMs) evaluation has not explored fair abstractive summarization. In this paper, we systematically investigate fair abstractive summarization for user-generated data. We first formally define fairness in abstractive summarization as not underrepresenting perspectives of any groups of people, and we propose four reference-free automatic metrics by measuring the differences between target and source perspectives. We evaluate nine LLMs, including three GPT models, four LLaMA models, PaLM 2, and Claude, on six datasets collected from social media, online reviews, and recorded transcripts. Experiments show that both the model-generated and the human-written reference summaries suffer from low fairness. We conduct a comprehensive analysis of the common factors influencing fairness and propose three simple but effective methods to alleviate unfair summarization. Our dataset and code are available at https://github.com/psunlpgroup/FairSumm.

Textual entailment models are increasingly applied in settings like fact-checking, presupposition verification in question answering, or summary evaluation. However, these represent a significant domain shift from existing entailment datasets, and models underperform as a result. We propose WiCE, a new fine-grained textual entailment dataset built on natural claim and evidence pairs extracted from Wikipedia. In addition to standard claim-level entailment, WiCE provides entailment judgments over sub-sentence units of the claim, and a minimal subset of evidence sentences that support each subclaim. To support this, we propose an automatic claim decomposition strategy using GPT-3.5 which we show is also effective at improving entailment models’ performance on multiple datasets at test time. Finally, we show that real claims in our dataset involve challenging verification and retrieval problems that existing models fail to address.

Despite recent progress in abstractive summarization, models often generate summaries with factual errors. Numerous approaches to detect these errors have been proposed, the most popular of which are question answering (QA)-based factuality metrics. These have been shown to work well at predicting summary-level factuality and have potential to localize errors within summaries, but this latter capability has not been systematically evaluated in past research. In this paper, we conduct the first such analysis and find that, contrary to our expectations, QA-based frameworks fail to correctly identify error spans in generated summaries and are outperformed by trivial exact match baselines. Our analysis reveals a major reason for such poor localization: questions generated by the QG module often inherit errors from non-factual summaries which are then propagated further into downstream modules. Moreover, even human-in-the-loop question generation cannot easily offset these problems. Our experiments conclusively show that there exist fundamental issues with localization using the QA framework which cannot be fixed solely by stronger QA and QG models.