The evaluation of abstractive summarization models typically uses test data that is identically distributed as training data. In real-world practice, documents to be summarized may contain input noise caused by text extraction artifacts or data pipeline bugs. The robustness of model performance under distribution shift caused by such noise is relatively under studied. We present a large empirical study quantifying the sometimes severe loss in performance – up to 12 ROUGE-1 points – from different types of input noise for a range of datasets and model sizes. We then propose a light-weight method for detecting and removing such noise in the input during model inference without requiring any extra training, auxiliary models, or even prior knowledge of the type of noise. Our proposed approach effectively mitigates the loss in performance, recovering a large fraction of the performance drop, sometimes as large as 11 ROUGE-1 points.

Abstractive summarization quality had large improvements since recent language pretraining techniques. However, currently there is a lack of datasets for the growing needs of conversation summarization applications. Thus we collected ForumSum, a diverse and high-quality conversation summarization dataset with human written summaries. The conversations in ForumSum dataset are collected from a wide variety of internet forums. To make the dataset easily expandable, we also release the process of dataset creation. Our experiments show that models trained on ForumSum have better zero-shot and few-shot transferability to other datasets than the existing large chat summarization dataset SAMSum. We also show that using a conversational corpus for pre-training improves the quality of the chat summarization model.