The accurate evaluation of differential treatment in language models to specific groups is critical to ensuring a positive and safe user experience. An ideal evaluation should have the properties of being robust, extendable to new groups or attributes, and being able to capture biases that appear in typical usage (rather than just extreme, rare cases). Relatedly, bias evaluation should surface not only egregious biases but also ones that are subtle and commonplace, such as a likelihood for talking about appearances with regard to women. We present FairPair, an evaluation framework for assessing differential treatment that occurs during ordinary usage. FairPair operates through counterfactual pairs, but crucially, the paired continuations are grounded in the same demographic group, which ensures equivalent comparison. Additionally, unlike prior work, our method factors in the inherent variability that comes from the generation process itself by measuring the sampling variability. We present an evaluation of several commonly used generative models and a qualitative analysis that indicates a preference for discussing family and hobbies with regard to women.

Information Retrieval (IR) systems are designed to deliver relevant content, but traditional systems may not optimize rankings for fairness, neutrality, or the balance of ideas. Consequently, IR can often introduce indexical biases, or biases in the positional order of documents. Although indexical bias can demonstrably affect people’s opinion, voting patterns, and other behaviors, these issues remain understudied as the field lacks reliable metrics and procedures for automatically measuring indexical bias. Towards this end, we introduce the PAIR framework, which supports automatic bias audits for ranked documents or entire IR systems. After introducing DUO, the first general-purpose automatic bias metric, we run an extensive evaluation of 8 IR systems on a new corpus of 32k synthetic and 4.7k natural documents, with 4k queries spanning 1.4k controversial issue topics. A human behavioral study validates our approach, showing that our bias metric can help predict when and how indexical bias will shift a reader’s opinion.

As generative large language models (LLMs) grow more performant and prevalent, we must develop comprehensive enough tools to measure and improve their fairness. Different prompt-based datasets can be used to measure social bias across multiple text domains and demographic axes, meaning that testing LLMs on more datasets can potentially help us characterize their biases more fully, and better ensure equal and equitable treatment of marginalized demographic groups. In this work, our focus is two-fold: (1) Benchmarking: a comparison of 6 different prompt-based bias and toxicity metrics across 12 demographic axes and 5 families of generative LLMs. Out of those 6 metrics, AdvPromptSet and HolisticBiasR are novel datasets proposed in the paper. The comparison of those benchmarks gives us insights about the bias and toxicity of the compared models. Therefore, we explore the frequency of demographic terms in common LLM pre-training corpora and how this may relate to model biases. (2) Mitigation: we conduct a comprehensive study of how well 3 bias/toxicity mitigation techniques perform across our suite of measurements. ROBBIE aims to provide insights for practitioners while deploying a model, emphasizing the need to not only measure potential harms, but also understand how they arise by characterizing the data, mitigate harms once found, and balance any trade-offs. We open-source our analysis code in hopes of encouraging broader measurements of bias in future LLMs.

Despite the remarkable ability of large language models (LMs) to comprehend and generate language, they have a tendency to hallucinate and create factually inaccurate output. Augmenting LMs by retrieving information from external knowledge resources is one promising solution. Most existing retrieval augmented LMs employ a retrieve-and-generate setup that only retrieves information once based on the input. This is limiting, however, in more general scenarios involving generation of long texts, where continually gathering information throughout generation is essential. In this work, we provide a generalized view of active retrieval augmented generation, methods that actively decide when and what to retrieve across the course of the generation. We propose Forward-Looking Active REtrieval augmented generation (FLARE), a generic method which iteratively uses a prediction of the upcoming sentence to anticipate future content, which is then utilized as a query to retrieve relevant documents to regenerate the sentence if it contains low-confidence tokens. We test FLARE along with baselines comprehensively over 4 long-form knowledge-intensive generation tasks/datasets. FLARE achieves superior or competitive performance on all tasks, demonstrating the effectiveness of our method.

Lifelogs are descriptions of experiences that a person had during their life. Lifelogs are created by fusing data from the multitude of digital services, such as online photos, maps, shopping and content streaming services. Question answering over lifelogs can offer personal assistants a critical resource when they try to provide advice in context. However, obtaining answers to questions over lifelogs is beyond the current state of the art of question answering techniques for a variety of reasons, the most pronounced of which is that lifelogs combine free text with some degree of structure such as temporal and geographical information. We create and publicly release TimelineQA, a benchmark for accelerating progress on querying lifelogs. TimelineQA generates lifelogs of imaginary people. The episodes in the lifelog range from major life episodes such as high school graduation to those that occur on a daily basis such as going for a run. We describe a set of experiments on TimelineQA with several state-of-the-art QA models. Our experiments reveal that for atomic queries, an extractive QA system significantly out-performs a state-of-the-art retrieval-augmented QA system. For multi-hop queries involving aggregates, we show that the best result is obtained with a state-of-the-art table QA technique, assuming the ground truth set of episodes for deriving the answer is available.

The remarkable advancements in large language models (LLMs) have significantly enhanced predictive performance in few-shot learning settings. By using only a small number of labeled examples, referred to as demonstrations, LLMs can effectively perform the task at hand through in-context learning. However, the process of selecting demonstrations for maximizing performance has received limited attention in prior work. This paper addresses the issue of identifying the most informative demonstrations for few-shot learning by approaching it as a pool-based Active Learning (AL) problem over a single iteration. We compare standard AL algorithms based on uncertainty, diversity, and similarity, and consistently observe that the latter outperforms all other methods, including random sampling. Our extensive experimentation involving a diverse range of GPT and OPT models across 24 classification and multi-choice tasks, coupled with thorough analysis, unambiguously demonstrates the importance of using demonstrations that are semantically similar to the domain of the test examples. In fact, we show higher average classification performance using “similar” demonstrations with GPT-2 (124M) than random demonstrations with GPT-Neox (20B). Notably, while diversity sampling shows promise, uncertainty sampling, despite its success in conventional supervised learning AL scenarios, performs poorly in in-context learning.

We present NormBank, a knowledge bank of 155k situational norms. This resource is designed to ground flexible normative reasoning for interactive, assistive, and collaborative AI systems. Unlike prior commonsense resources, NormBank grounds each inference within a multivalent sociocultural frame, which includes the setting (e.g., restaurant), the agents’ contingent roles (waiter, customer), their attributes (age, gender), and other physical, social, and cultural constraints (e.g., the temperature or the country of operation). In total, NormBank contains 63k unique constraints from a taxonomy that we introduce and iteratively refine here. Constraints then apply in different combinations to frame social norms. Under these manipulations, norms are non-monotonic — one can cancel an inference by updating its frame even slightly. Still, we find evidence that neural models can help reliably extend the scope and coverage of NormBank. We further demonstrate the utility of this resource with a series of transfer experiments. For data and code, see https://github.com/SALT-NLP/normbank