Extractive Summarization Method for Contact Center Dialogues based on Call Logs

Akihiro Tamura, Kai Ishikawa, Masahiro Saikou, Masaaki Tsuchida


Anthology ID:
I11-1056
Volume:
Proceedings of 5th International Joint Conference on Natural Language Processing
Month:
November
Year:
2011
Address:
Chiang Mai, Thailand
Editors:
Haifeng Wang, David Yarowsky
Venue:
IJCNLP
SIG:
Publisher:
Asian Federation of Natural Language Processing
Note:
Pages:
500–508
Language:
URL:
https://aclanthology.org/I11-1056
DOI:
Bibkey:
Cite (ACL):
Akihiro Tamura, Kai Ishikawa, Masahiro Saikou, and Masaaki Tsuchida. 2011. Extractive Summarization Method for Contact Center Dialogues based on Call Logs. In Proceedings of 5th International Joint Conference on Natural Language Processing, pages 500–508, Chiang Mai, Thailand. Asian Federation of Natural Language Processing.
Cite (Informal):
Extractive Summarization Method for Contact Center Dialogues based on Call Logs (Tamura et al., IJCNLP 2011)
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PDF:
https://preview.aclanthology.org/ingest-bitext-workshop/I11-1056.pdf