Understanding users’ intentions in e-commerce platforms requires commonsense knowledge. In this paper, we present FolkScope, an intention knowledge graph construction framework, to reveal the structure of humans’ minds about purchasing items. As commonsense knowledge is usually ineffable and not expressed explicitly, it is challenging to perform information extraction. Thus, we propose a new approach that leverages the generation power of large language models (LLMs) and human-in-the-loop annotation to semi-automatically construct the knowledge graph. LLMs first generate intention assertions via e-commerce specific prompts to explain shopping behaviors, where the intention can be an open reason or a predicate falling into one of 18 categories aligning with ConceptNet, e.g., IsA, MadeOf, UsedFor, etc. Then we annotate plausibility and typicality labels of sampled intentions as training data in order to populate human judgments to all automatic generations. Last, to structurize the assertions, we propose pattern mining and conceptualization to form more condensed and abstract knowledge. Extensive evaluations and study demonstrate that our constructed knowledge graph can well model e-commerce knowledge and have many potential applications.

Large language models (LMs) beyond a certain scale, demonstrate the emergent capability of generating free-text rationales for their predictions via chain-of-thought (CoT) prompting. While CoT can yield dramatically improved performance, such gains are only observed for sufficiently large LMs. Even more concerning, there is little guarantee that the generated rationales are consistent with LM’s predictions or faithfully justify the decisions. In this work, we propose SCOTT, a faithful knowledge distillation method to learn a small, self-consistent CoT model from a teacher model that is orders of magnitude larger. To form better supervision, we elicit rationales supporting the gold answers from a large LM (teacher) by contrastive decoding, which encourages the teacher to generate tokens that become more plausible only when the answer is considered. To ensure faithful distillation, we use the teacher-generated rationales to learn a student LM with a counterfactual reasoning objective, which prevents the student from ignoring the rationales to make inconsistent predictions. Experiments show that while yielding comparable performance, our method leads to a more faithful model than baselines. Further analysis shows that such a model respects the rationales more when making decisions; thus, we can improve its performance more by refining its rationales.

Answering complex questions often requires reasoning over knowledge graphs (KGs). State-of-the-art methods often utilize entities in questions to retrieve local subgraphs, which are then fed into KG encoder, e.g. graph neural networks (GNNs), to model their local structures and integrated into language models for question answering. However, this paradigm constrains retrieved knowledge in local subgraphs and discards more diverse triplets buried in KGs that are disconnected but useful for question answering. In this paper, we propose a simple yet effective method to first retrieve the most relevant triplets from KGs and then rerank them, which are then concatenated with questions to be fed into language models. Extensive results on both CommonsenseQA and OpenbookQA datasets show that our method can outperform state-of-the-art up to 4.6% absolute accuracy.