Xv Wang
2026
Causal-ESC: Reliable Policy Learning for Emotional Support Conversation via Causal Inference
Xv Wang | Wang Zhenyu | Guanyu Zheng | Rui Zhang
Proceedings of the 64th Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers)
Xv Wang | Wang Zhenyu | Guanyu Zheng | Rui Zhang
Proceedings of the 64th Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers)
While Large Language Models (LLMs) have significantly advanced the fluency of Emotional Support Conversation (ESC) systems, current research predominantly focuses on engineering increasingly complex architectures—from intricate reasoning chains to multi-agent collaborations. While these advancements (e.g., CoT) offer semantic traces of reasoning, they remain mechanistically opaque, obscuring the fundamental causal mechanisms between dialogue features and effective empathic strategies, leading to poor interpretability and susceptibility to distribution shifts in offline learning. To address these limitations, we propose a novel framework Causal-ESC. Departing from conventional paradigms that directly utilize raw dialogue history as input, our approach introduces Doubly Robust (DR) learning to explicitly model the causal effect of utterance features on strategy selection, effectively mitigating the biases and counterfactual unobservability inherent in offline datasets. We further integrate an LLM-based stylized rewriting mechanism to translate these rigorously learned causal strategies into natural, context-consistent responses. Comprehensive experiments, supported by statistical verification (e.g., Outcome R2) and human-like evaluation, demonstrate that our framework not only significantly outperforms state-of-the-art baselines in empathy and helpfulness but also provides a theoretically grounded, interpretable solution to the mechanistic interpretability dilemma in affective computing.
DKME: Rethinking Coupled Knowledge Memory for Lifelong Model Editing of Large Language Models
Guanyu Zheng | Wang Zhenyu | He Tingting | Xv Wang | Haochang Wang | Yaokai Huang | Tiejun Zhao
Findings of the Association for Computational Linguistics: ACL 2026
Guanyu Zheng | Wang Zhenyu | He Tingting | Xv Wang | Haochang Wang | Yaokai Huang | Tiejun Zhao
Findings of the Association for Computational Linguistics: ACL 2026
Lifelong knowledge editing aims to inject a stream of factual updates into large language models (LLMs) without retraining, yet existing memory-based editors often suffer from catastrophic forgetting as edits accumulate. We argue that a key factor is the coupled knowledge memory mechanism, where addressing (routing) and storage (writing via memory-module updates) are entangled. This entanglement makes it difficult to confine the effects of each edit to its intended scope, particularly in multi-domain and associated-fact editing streams, where updates either span diverse semantic domains or repeatedly modify related attributes of the same subject. Consequently, updating memory for one edit inadvertently alters the routing and stored representations of previously injected edits, leading to catastrophic forgetting as edits accumulate. We propose **DKME**, which decouples addressing from storage via two stages: decoupled semantic addressing learns a fact-aware manifold for scope-aware routing, and partitioned memory storage localizes edits to memory partitions identified by unsupervised clustering in the embedding space. Experiments on three benchmarks, including HalluEditBench, CKnowEdit, and WikiDatacounterfact, demonstrate that DKME consistently achieves a more favorable trade-off between editing success and locality compared to baselines, while maintaining more stable performance as the edit scale increases.