Many real-world decisions about products (e.g. how they function, how they should be used) depend on their components rather than the object as a whole. Accurately identifying product component has applications like automated defect detection, visual spare-parts search, and verified assembly. However, existing object detectors treat components as isolated objects, ignoring their inherent structure. We propose Know What You See (KWYS), where we localize components by grounding them using a textual knowledge base (e.g., manuals or web descriptions). KWYS converts raw text into a hierarchical component taxonomy, which then guides an open-vocabulary object detector using a hierarchical verification algorithm. We evaluate on 1,000 product images across 5 diverse categories, improving component localization accuracy by 11% along with reducing component hallucinations by 25%.

We propose InsightNet, a novel approach for the automated extraction of structured insights from customer reviews. Our end-to-end machine learning framework is designed to overcome the limitations of current solutions, including the absence of structure for identified topics, non-standard aspect names, and lack of abundant training data. The proposed solution builds a semi-supervised multi-level taxonomy from raw reviews, a semantic similarity heuristic approach to generate labelled data and employs a multi-task insight extraction architecture by fine-tuning an LLM. InsightNet identifies granular actionable topics with customer sentiments and verbatim for each topic. Evaluations on real-world customer review data show that InsightNet performs better than existing solutions in terms of structure, hierarchy and completeness. We empirically demonstrate that InsightNet outperforms the current state-of-the-art methods in multi-label topic classification, achieving an F1 score of 0.85, which is an improvement of 11% F1-score over the previous best results. Additionally, InsightNet generalises well for unseen aspects and suggests new topics to be added to the taxonomy.