Autonomous agents based on large language models (LLMs) are rapidly evolving to handle multi-turn tasks, but ensuring their trustworthiness remains a critical challenge. A fundamental pillar of this trustworthiness is calibration, which refers to an agent’s ability to express confidence that reliably reflects its actual performance. While calibration is well-established for static models, its dynamics in tool-integrated agentic workflows remain under-explored. In this work, we systematically investigate verbalized calibration in tool-use agents, revealing a fundamental confidence dichotomy driven by tool type. Specifically, our pilot study identifies that evidence tools (e.g., web search) systematically induce severe overconfidence due to inherent noise in retrieved information, while verification tools (e.g., code interpreters) can ground reasoning through deterministic feedback and mitigate miscalibration. To robustly improve calibration across tool types, we propose a reinforcement learning (RL) fine-tuning framework that jointly optimizes task accuracy and calibration, supported by a holistic benchmark of reward designs. We demonstrate that our trained agents not only achieve superior calibration but also exhibit robust generalization from local training environments to noisy web settings and to distinct domains such as mathematical reasoning. Our results highlight the necessity of domain-specific calibration strategies for tool-use agents. More broadly, this work establishes a foundation for building self-aware agents that can reliably communicate uncertainty in high-stakes, real-world deployments.

Uncertainty quantification is essential for assessing the reliability and trustworthiness of modern AI systems. Among existing approaches, verbalized uncertainty, where models express their confidence through natural language, has emerged as a lightweight and interpretable solution in large language models (LLMs). However, its effectiveness in vision-language models (VLMs) remains insufficiently studied. In this work, we conduct a comprehensive evaluation of verbalized confidence in VLMs, spanning three model categories, four task domains, and three evaluation scenarios. Our results show that current VLMs often display notable miscalibration across diverse tasks and settings. Notably, visual reasoning models (i.e., thinking with images) consistently exhibit better calibration, suggesting that modality-specific reasoning is critical for reliable uncertainty estimation. To further address calibration challenges, we introduce Visual Confidence-Aware Prompting, a two-stage prompting strategy that improves confidence alignment in multimodal settings. Overall, our study highlights the inherent miscalibration in VLMs across modalities. More broadly, our findings underscore the fundamental importance of modality alignment and model faithfulness in advancing reliable multimodal systems.