The distillation of knowledge from Large Language Models (LLMs) into Smaller Language Models (SLMs), preserving the capabilities and performance of LLMs while reducing model size, has played a key role in the proliferation of LLMs. Because SLMs are considerably smaller than LLMs, they are often utilized in domains where human interaction is frequent but resources are highly constrained, e.g., smart phones. Therefore, it is crucial to ensure that empathy, a fundamental aspect of positive human interactions, already instilled into LLMs, is retained by SLMs after distillation. In this paper, we develop a comprehensive approach for effective empathy distillation from LLMs into SLMs. Our approach features a two-step fine-tuning process that fully leverages datasets of empathetic dialogue responses distilled from LLMs. We explore several distillation methods beyond basic direct prompting and propose four unique sets of prompts for targeted empathy improvement to significantly enhance the empathy distillation process. Our evaluations demonstrate that SLMs fine-tuned through the two-step fine-tuning process with distillation datasets enhanced by the targeted empathy improvement prompts significantly outperform the base SLM at generating empathetic responses with a win rate of 90+%. Our targeted empathy improvement prompts substantially outperform the basic direct prompting with a 10+% improvement in win rate.

The reward model for Reinforcement Learning from Human Feedback (RLHF) has proven effective in fine-tuning Large Language Models (LLMs). Notably, collecting human feedback for RLHF can be resource-intensive and lead to scalability issues for LLMs and complex tasks. Our proposed framework Proto-RM leverages prototypical networks to enhance reward models under limited human feedback. By enabling stable and reliable structural learning from fewer samples, Proto-RM significantly enhances LLMs' adaptability and accuracy in interpreting human preferences. Extensive experiments on various datasets demonstrate that Proto-RM significantly improves the performance of reward models and LLMs in human feedback tasks, achieving comparable and usually better results than traditional methods, while requiring significantly less data in data-limited scenarios. This research offers a promising direction for enhancing the efficiency of reward models and optimizing the fine-tuning of language models under restricted feedback conditions.