Personalization of LLMs by sociodemographic subgroup often improves user experience, but can also introduce or amplify biases and unfairoutcomes across groups. Prior work has employed so-called personas, sociodemographic user attributes conveyed to a model, to studybias in LLMs by relying on a single cue to prompt a persona, such as user names or explicit attribute mentions. This disregards LLM sensitivity to prompt variation and the rarity of some cues in real interactions (external validity). We compare six commonly used personacues across seven open and proprietary LLMs on four writing and advice tasks. While cues are overall highly correlated, they produce sub-stantial variance in responses across personas that can change findings on persona-induced differences and bias. We therefore cautionagainst claims based on single persona cues, especially when they are overly explicit and have low external validity.

This paper finds that agentic AI systems intensify existing challenges to traditional public sector oversight mechanisms — which rely on siloed compliance units and episodic approvals rather than continuous, integrated supervision. We identify five governance dimensions essential for responsible agent deployment: cross-departmental implementation, comprehensive evaluation, enhanced security protocols, operational visibility, and systematic auditing. We evaluate the capacity of existing oversight structures to meet these challenges, via a mixed-methods approach consisting of a literature review and interviews with civil servants in AI-related roles. We find that agent oversight poses intensified versions of three existing governance challenges: continuous oversight, deeper integration of governance and operational capabilities, and interdepartmental coordination. We propose approaches that both adapt institutional mechanisms and design agent architectures compatible with public sector constraints.