Despite recent progress in systematic evaluation frameworks, benchmarking the uncertainty of large language models (LLMs) remains a highly challenging task. Existing methods for benchmarking the uncertainty of LLMs face three key challenges: the need for internal model access, additional training, or high computational costs. This is particularly unfavorable for closed-source models. To this end, we introduce UBench, a new benchmark for evaluating the uncertainty of LLMs. Unlike other benchmarks, UBench is based on confidence intervals. It encompasses 11,978 multiple-choice questions spanning knowledge, language, understanding, and reasoning capabilities. Based on this, we conduct extensive experiments. This includes comparisons with other advanced uncertainty estimation methods, the assessment of the uncertainty of 20 LLMs, and an exploration of the effects of Chain-of-Thought (CoT) prompts, role-playing (RP) prompts, and temperature on model uncertainty. Our analysis reveals several crucial insights: 1) Our confidence interval-based methods are highly effective for uncertainty quantification; 2) Regarding uncertainty, outstanding open-source models show competitive performance versus closed-source models; 3) CoT and RP prompts present potential ways to improve model reliability, while the influence of temperature changes follows no universal rule. Our implementation is available at https://github.com/Cyno2232/UBENCH.

Most named entity recognition (NER) systems focus on improving model performance, ignoring the need to quantify model uncertainty, which is critical to the reliability of NER systems in open environments. Evidential deep learning (EDL) has recently been proposed as a promising solution to explicitly model predictive uncertainty for classification tasks. However, directly applying EDL to NER applications faces two challenges, i.e., the problems of sparse entities and OOV/OOD entities in NER tasks. To address these challenges, we propose a trustworthy NER framework named E-NER by introducing two uncertainty-guided loss terms to the conventional EDL, along with a series of uncertainty-guided training strategies. Experiments show that E-NER can be applied to multiple NER paradigms to obtain accurate uncertainty estimation. Furthermore, compared to state-of-the-art baselines, the proposed method achieves a better OOV/OOD detection performance and better generalization ability on OOV entities.