Guanyu Jiang


2026

Conversational agents, such as ChatGPT and Doubao, have become essential daily assistants for billions of users. To further enhance engagement, these systems are evolving from passive responders to proactive companions. However, existing efforts focus on activation within ongoing dialogues, while overlooking a key real-world bottleneck. In the conversation initiation stage, users may have a vague need but no explicit query intent, creating a first-message barrier where the conversation holds before it begins. To overcome this, we introduce Conversation Starter Generation: generating personalized starters to guide users into conversation. However, unlike in-conversation stages where immediate context guides the response, initiation must operate in a cold-start moment without explicit user intent. To pioneer in this direction, we present IceBreaker that frames human ice-breaking as a two-step handshake: (i) evoke resonance via Resonance-Aware Interest Distillation from session summaries to capture trigger interests, and (ii) stimulate interaction via Interaction-Oriented Starter Generation, optimized with personalized preference alignment and a self-reinforced loop to maximize engagement. Online A/B tests on one of the world’s largest conversational agent products show that IceBreaker improves user active days by +1.84‰ and click-through rate by +94.25‰, and has been deployed in production.

2017

Grammatical error diagnosis is an important task in natural language processing. This paper introduces CVTE Character Checking System in the NLP-TEA-4 shared task for CGED 2017, we use Bi-LSTM to generate the probability of every character, then take two kinds of strategies to decide whether a character is correct or not. This system is probably more suitable to deal with the error type of bad word selection, which is one of four types of errors, and the rest are words re-dundancy, words missing and words disorder. Finally the second strategy achieves better F1 score than the first one at all of detection level, identification level, position level.