Recent advances in speech large language models (e.g., GPT-4o) have enabled end-to-end spoken interactions, yet their robustness in real-world applications remains unclear, where systems must assist users in completing specific tasks under complex conditions such as multi-turn, ambiguous, and often spontaneous speech, as well as natural alternation between speech and text. Task-oriented dialogue (TOD) offers a realistic scenario to evaluate whether models can effectively help users accomplish such task-oriented goals, but existing benchmarks are mainly text-based, and the few speech datasets are limited to English and often neglect spontaneous disfluencies and speaker diversity. To address this gap, we introduce RealTalk-CN, the first Chinese multi-turn, multi-domain speech–text TOD dataset, containing 5.4k dialogues (60K turns, ~150 hours) of real human-to-human recordings with detailed annotations for dialogue states, disfluency types, and speaker characteristics. Based on this dataset, we propose a cross-modal interaction task supporting dynamic speech-text switching and a comprehensive evaluation protocol assessing robustness to disfluencies, sensitivity to speaker variation, and cross-domain generalization. Experiments on state-of-the-art models demonstrate the challenges posed by RealTalk-CN and establish its value as a benchmark for developing reliable and fair Speech LLMs in real-world deployments. The dataset and evaluation framework are available to encourage further research.

Modern large language models (LLMs) exhibit a remarkable capacity for role-playing, enabling them to embody not only human characters but also non-human entities. This versatility allows them to simulate complex human-like interactions and behaviors within various contexts, as well as to emulate specific objects or systems. While these capabilities have enhanced user engagement and introduced novel modes of interaction, the influence of role-playing on LLMs’ reasoning abilities remains underexplored. In this study, we introduce a strategically designed role-play prompting methodology and assess its performance under the zero-shot setting across twelve diverse reasoning benchmarks. Our empirical results illustrate that role-play prompting consistently surpasses the standard zero-shot approach across most datasets. Notably, in experiments conducted using ChatGPT, accuracy on AQuA rises from 53.5% to 63.8%, and on Last Letter from 23.8% to 84.2%. Upon further comparison with the Zero-Shot-CoT technique, which prompts the model to “think step by step”, our study demonstrates that role-play prompting acts as a more effective trigger for the CoT process.This highlights its potential to augment the reasoning capabilities of LLMs. We release our code at https://github.com/NKU-HLT/Role-Play-Prompting.