Bingbing Wen


2026

Human evaluation plays a critical role in assessing the quality of generated text. However, the reliability and reproducibility of these evaluations depend on transparent and well-documented protocols—details that are frequently missing in current practice. In this work, we conduct a large-scale analysis of human evaluation protocols for evaluating long-form generation tasks in *CL conference publications from 2023–2025, including a full manual review of 284 papers and LLM-assisted analysis for another 1.8k+ papers. We define a set of 20 reportable criteria related to reproducibility of human evaluation studies, and apply these criteria to systematically examine reporting norms and practices within the community. We find widespread under-reporting of important aspects of human evaluation study design, leading to ambiguity about what was measured and how, who contributed judgments, and how judgments should be interpreted. Based on these findings, we outline actionable recommendations to support more transparent and reproducible reporting in future research.

2025

Abstention, the refusal of large language models (LLMs) to provide an answer, is increasingly recognized for its potential to mitigate hallucinations and enhance safety in LLM systems. In this survey, we introduce a framework to examine abstention from three perspectives: the query, the model, and human values. We organize the literature on abstention methods, benchmarks, and evaluation metrics using this framework, and discuss merits and limitations of prior work. We further identify and motivate areas for future research, such as whether abstention can be achieved as a meta-capability that transcends specific tasks or domains, and opportunities to optimize abstention abilities in specific contexts. In doing so, we aim to broaden the scope and impact of abstention methodologies in AI systems.1
Psychology research has shown that humans are poor at estimating their performance on tasks, tending towards underconfidence on easy tasks and overconfidence on difficult tasks. We examine three LLMs, Llama-3-70B-instruct, Claude-3-Sonnet, and GPT-4o, on a range of QA tasks of varying difficulty, and show that models exhibit subtle differences from human patterns of overconfidence: less sensitive to task difficulty, and when prompted to answer based on different personas—e.g., expert vs layman, or different race, gender, and ages—the models will respond with stereotypically biased confidence estimations even though their underlying answer accuracy remains the same. Based on these observations, we propose Answer-Free Confidence Estimation (AFCE) to improve confidence calibration and LLM interpretability in these settings. AFCE is a self-assessment method that employs two stages of prompting, first eliciting only confidence scores on questions, then asking separately for the answer. Experiments on the MMLU and GPQA datasets spanning subjects and difficulty show that this separation of tasks significantly reduces overconfidence and delivers more human-like sensitivity to task difficulty.

2024

The correct model response in the face of uncertainty is to abstain from answering a question so as not to mislead the user. In this work, we study the ability of LLMs to abstain from answering context-dependent science questions when provided insufficient or incorrect context. We probe model sensitivity in several settings: removing gold context, replacing gold context with irrelevant context, and providing additional context beyond what is given. In experiments on four QA datasets with six LLMs, we show that performance varies greatly across models, across the type of context provided, and also by question type; in particular, many LLMs seem unable to abstain from answering boolean questions using standard QA prompts. Our analysis also highlights the unexpected impact of abstention performance on QA task accuracy. Counter-intuitively, in some settings, replacing gold context with irrelevant context or adding irrelevant context to gold context can improve abstention performance in a way that results in improvements in task performance. Our results imply that changes are needed in QA dataset design and evaluation to more effectively assess the correctness and downstream impacts of model abstention.

2022

This paper proposes EmojiCloud, an open-source Python-based emoji cloud visualization tool, to generate a quick and straightforward understanding of emojis from the perspective of frequency and importance. EmojiCloud is flexible enough to support diverse drawing shapes, such as rectangles, ellipses, and image masked canvases. We also follow inclusive and personalized design principles to cover the unique emoji designs from seven emoji vendors (e.g., Twitter, Apple, and Windows) and allow users to customize plotted emojis and background colors. We hope EmojiCloud can benefit the whole emoji community due to its flexibility, inclusiveness, and customizability.