Creating spoken dialogue datasets is methodologically challenging, and these challenges are amplified when the goal is to build multilingual, multi-parallel datasets at scale. This work introduces HEALTHDIAL, a large-scale, multilingual, and multi-parallel dataset for developing and evaluating retrieval-augmented generation (RAG)–based spoken dialogue systems. The dataset comprises 6,000 information-seeking dialogues (1,500 per language) grounded in trusted content from the World Health Organization (WHO) and 163 hours of user speech recorded from native speakers of diverse dialects across four official WHO languages: Arabic, Chinese, English, and Spanish. Each speaker is annotated with demographic (e.g., gender, age) and sociolinguistic (e.g., primary language, region of origin) variables. We report benchmark results across key dialogue tasks, which reveal consistent performance disparities across languages, even among high-resource ones. To support future research, we release the dataset, a prototype system, and a toolkit for data collection and system evaluation.

Natural language processing (NLP) now shapes many aspects of our world, yet its potential for positive social impact is underexplored. This paper surveys work in “NLP for Social Good" (NLP4SG) across nine domains relevant to global development and risk agendas, summarizing principal tasks and challenges. We analyze ACL Anthology trends, finding that inclusion and AI harms attract the most research, while domains such as poverty, peacebuilding, and environmental protection remain underexplored. Guided by our review, we outline opportunities for responsible and equitable NLP and conclude with a call for cross-disciplinary partnerships and human-centered approaches to ensure that future NLP technologies advance the public good.

As grammar books are increasingly used as additional reference resources specifically for very low-resource languages, a significant portion comes from scans and relies on the quality of the Optical Character Recognition (OCR) tool. We focus here on a particular script used in linguistics to transcribe sounds: the International Phonetic Alphabet (IPA). We consider two data sources: actual grammar book PDFs for two languages under documentation, Japhug and Kagayanen, and a synthetically generated dataset based on Wiktionary. We compare two neural OCR frameworks, Tesseract and Calamari, and a recent large vision-language model, Qwen2.5-VL-7B, all three in an off-the-shelf setting and with fine-tuning. While their zero-shot performance is relatively poor for IPA characters in general due to character set mismatch, fine-tuning with the synthetic dataset leads to notable improvements.