Psychological Counseling Cannot Be Achieved Overnight: Automated Psychological Counseling Through Multi-Session Conversations

Bichen Wang, Junzhe Wang, Yixin Sun, Xing Fu, Yanyan Zhao, Bing Qin


Abstract
In recent years, Large Language Models (LLMs) have made significant progress in automated psychological counseling. However, current research focuses on single-session counseling, which doesn’t represent real-world scenarios. In practice, psychological counseling is a process, not a one-time event, requiring sustained, multi-session engagement to progressively address clients’ issues. To overcome this limitation, we introduce a dataset for Multi-Session Psychological Counseling Conversation Dataset (Muspsy). Our Muspsy dataset is constructed using real client profiles from publicly available psychological case reports. It captures the dynamic arc of counseling, encompassing multiple progressive counseling conversations from the same client across different sessions. Leveraging our dataset, we also developed our Muspsy model, which aims to track client progress and adapt its counseling direction over time. Experiments show that our model performs better than baseline models across multiple sessions.
Anthology ID:
2026.findings-acl.818
Volume:
Findings of the Association for Computational Linguistics: ACL 2026
Month:
July
Year:
2026
Address:
San Diego, California, United States
Editors:
Maria Liakata, Viviane P. Moreira, Jiajun Zhang, David Jurgens
Venue:
Findings
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Publisher:
Association for Computational Linguistics
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Pages:
16593–16609
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URL:
https://preview.aclanthology.org/ingest-acl/2026.findings-acl.818/
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Cite (ACL):
Bichen Wang, Junzhe Wang, Yixin Sun, Xing Fu, Yanyan Zhao, and Bing Qin. 2026. Psychological Counseling Cannot Be Achieved Overnight: Automated Psychological Counseling Through Multi-Session Conversations. In Findings of the Association for Computational Linguistics: ACL 2026, pages 16593–16609, San Diego, California, United States. Association for Computational Linguistics.
Cite (Informal):
Psychological Counseling Cannot Be Achieved Overnight: Automated Psychological Counseling Through Multi-Session Conversations (Wang et al., Findings 2026)
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https://preview.aclanthology.org/ingest-acl/2026.findings-acl.818.pdf
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