@inproceedings{wang-etal-2026-personal,
    title = "From Personal to Collective: On the Role of Local and Global Knowledge in {LLM} Personalization",
    author = "Wang, Zehong  and
      Wu, Junlin  and
      Tan, Zhaoxuan  and
      Li, Bolian  and
      Zhong, Xianrui  and
      Liu, Zheli  and
      Zeng, Qingkai",
    editor = "Liakata, Maria  and
      Moreira, Viviane P.  and
      Zhang, Jiajun  and
      Jurgens, David",
    booktitle = "Findings of the {A}ssociation for {C}omputational {L}inguistics: {ACL} 2026",
    month = jul,
    year = "2026",
    address = "San Diego, California, United States",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/ingest-acl/2026.findings-acl.1478/",
    pages = "29555--29569",
    ISBN = "979-8-89176-395-1",
    abstract = "Large language model (LLM) personalization typically relies on modeling each user in isolation, conditioning on their historical interactions to adapt model behavior. However, this user-centric formulation overlooks the collective knowledge shared across users, limiting generalization for users with sparse histories and amplifying overfitting for those with highly skewed behaviors. We argue that effective personalization requires leveraging both individual preferences and population-level patterns. To this end, we propose LoGo, a Local{--}Global knowledge framework that augments user-specific signals with a global knowledge encoding collective behavioral trends. LoGo models global knowledge through a temporally evolving process that captures how population-wide preferences change over time, and a community-aware structure that organizes users into coherent groups with shared interests. To balance potentially conflicting local and global signals, LoGo employs a mediator module that adaptively fuses the two knowledge sources. Experiments on five personalization benchmarks show that LoGo consistently enhances personalization quality, outperforming existing methods by improving generalization in users with limited histories and mitigating bias in users with abundant histories. These results demonstrate the central role of collective knowledge in advancing LLM personalization. Our code is publicly available at https://github.com/Zehong-Wang/LoGo."
}