From “Thinking” to “Justifying”: Aligning High-Stakes Explainability with Professional Communication Standards

Chen Qian, Yimeng Wang, Yu Chen, Lingfei Wu, Andreas Stathopoulos


Abstract
Explainable AI (XAI) in high-stakes domains should help stakeholders trust and verify system outputs. Yet Chain-of-Thought methods reason before concluding, and logical gaps or hallucinations can yield conclusions that do not reliably align with their rationale. Thus, we propose “Result → Justify”, which constrains the output communication to present a conclusion before its structured justification. We introduce SEF (Structured Explainability Framework), operationalizing professional conventions (e.g., CREAC, BLUF) via six metrics for structure and grounding. Experiments across four tasks in three domains validate this approach: all six metrics correlate with correctness (r=0.20–0.42; p<0.001), and SEF achieves 83.9% accuracy (+5.3 over CoT). These results suggest structured justification can improve verifiability and may also improve reliability. Code is available at https://github.com/cqian03/SEF.
Anthology ID:
2026.findings-acl.1232
Volume:
Findings of the Association for Computational Linguistics: ACL 2026
Month:
July
Year:
2026
Address:
San Diego, California, United States
Editors:
Maria Liakata, Viviane P. Moreira, Jiajun Zhang, David Jurgens
Venue:
Findings
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Publisher:
Association for Computational Linguistics
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Pages:
24628–24637
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URL:
https://preview.aclanthology.org/ingest-acl/2026.findings-acl.1232/
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Cite (ACL):
Chen Qian, Yimeng Wang, Yu Chen, Lingfei Wu, and Andreas Stathopoulos. 2026. From “Thinking” to “Justifying”: Aligning High-Stakes Explainability with Professional Communication Standards. In Findings of the Association for Computational Linguistics: ACL 2026, pages 24628–24637, San Diego, California, United States. Association for Computational Linguistics.
Cite (Informal):
From “Thinking” to “Justifying”: Aligning High-Stakes Explainability with Professional Communication Standards (Qian et al., Findings 2026)
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https://preview.aclanthology.org/ingest-acl/2026.findings-acl.1232.pdf
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