@inproceedings{wu-etal-2026-beyond-crowd,
    title = "Beyond the Crowd: {LLM}-Augmented Community Notes for Governing Health Misinformation",
    author = "Wu, Jiaying  and
      Fu, Zihang  and
      Wang, Haonan  and
      Li, Fanxiao  and
      Guo, Jiafeng  and
      Nakov, Preslav  and
      Kan, Min-Yen",
    editor = "Liakata, Maria  and
      Moreira, Viviane P.  and
      Zhang, Jiajun  and
      Jurgens, David",
    booktitle = "Proceedings of the 64th Annual Meeting of the {A}ssociation for {C}omputational {L}inguistics (Volume 1: Long Papers)",
    month = jul,
    year = "2026",
    address = "San Diego, California, United States",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/ingest-acl/2026.acl-long.233/",
    pages = "5152--5171",
    ISBN = "979-8-89176-390-6",
    abstract = "Community Notes, the crowd-sourced misinformation governance system on X (formerly Twitter), allows users to flag misleading posts, attach contextual notes, and rate the notes' helpfulness. However, our empirical analysis of 30.8K health-related notes reveals substantial latency, with a median delay of 17.6 hours before notes receive a helpfulness status. To improve responsiveness during real-world misinformation surges, we propose CrowdNotes+, a unified LLM-based framework that augments Community Notes for faster and more reliable health misinformation governance. CrowdNotes+ integrates two modes: (1) evidence-grounded note augmentation and (2) utility-guided note automation, supported by a hierarchical three-stage evaluation of relevance, correctness, and helpfulness. We instantiate the framework with HealthNotes, a benchmark of 1.2K health notes annotated for helpfulness, and a fine-tuned helpfulness judge. Our analysis first uncovers a key loophole in current crowd-sourced governance: voters frequently conflate stylistic fluency with factual accuracy. Addressing this via our hierarchical evaluation, experiments across 15 representative LLMs demonstrate that CrowdNotes+ significantly outperforms human contributors in note correctness, helpfulness, and evidence utility."
}