@inproceedings{lu-etal-2026-llm, title = "Can {LLM} Agents Simulate Multi-Turn Human Behavior? Evidence from Real Online Customer Behavior Data", author = "Lu, Yuxuan and Huang, Jing and Han, Yan and Yao, Bingsheng and Bei, Sisong and Xie, Yaochen and Sang, Yisi and He, Qi and Wang, Dakuo", editor = "Liakata, Maria and Moreira, Viviane P. and Zhang, Jiajun and Jurgens, David", booktitle = "Proceedings of the 64th Annual Meeting of the {A}ssociation for {C}omputational {L}inguistics (Volume 1: Long Papers)", month = jul, year = "2026", address = "San Diego, California, United States", publisher = "Association for Computational Linguistics", url = "https://preview.aclanthology.org/ingest-acl/2026.acl-long.2034/", pages = "43961--43977", ISBN = "979-8-89176-390-6" }