Still Between Us? Evaluating and Improving Voice Assistant Robustness to Third-Party Interruptions
Dongwook Lee, Eunwoo Song, Che Hyun Lee, Heeseung Kim, Sungroh Yoon
Abstract
While recent Spoken Language Models (SLMs) have been actively deployed in real-world scenarios, they lack the capability to discern Third-Party Interruptions (TPI) from the primary user’s ongoing flow, leaving them vulnerable to contextual failures. To bridge this gap, we introduce TPI-Train, a dataset of 88K instances designed with speaker-aware hard negatives to enforce acoustic cue prioritization for interruption handling, and TPI-Bench, a comprehensive evaluation framework designed to rigorously measure the interruption-handling strategy and precise speaker discrimination in deceptive contexts. Experiments demonstrate that our dataset design mitigates semantic shortcut learning—a critical pitfall where models exploit semantic context while neglecting acoustic signals essential for discerning speaker changes. We believe our work establishes a foundational resource for overcoming text-dominated unimodal reliance in SLMs, paving the way for more robust multi-party spoken interaction. The code for the framework is publicly available at https://tpi-va.github.io- Anthology ID:
- 2026.acl-long.1902
- Volume:
- Proceedings of the 64th Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers)
- Month:
- July
- Year:
- 2026
- Address:
- San Diego, California, United States
- Editors:
- Maria Liakata, Viviane P. Moreira, Jiajun Zhang, David Jurgens
- Venue:
- ACL
- SIG:
- Publisher:
- Association for Computational Linguistics
- Note:
- Pages:
- 40975–41004
- Language:
- URL:
- https://preview.aclanthology.org/ingest-acl/2026.acl-long.1902/
- DOI:
- Cite (ACL):
- Dongwook Lee, Eunwoo Song, Che Hyun Lee, Heeseung Kim, and Sungroh Yoon. 2026. Still Between Us? Evaluating and Improving Voice Assistant Robustness to Third-Party Interruptions. In Proceedings of the 64th Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers), pages 40975–41004, San Diego, California, United States. Association for Computational Linguistics.
- Cite (Informal):
- Still Between Us? Evaluating and Improving Voice Assistant Robustness to Third-Party Interruptions (Lee et al., ACL 2026)
- PDF:
- https://preview.aclanthology.org/ingest-acl/2026.acl-long.1902.pdf