@inproceedings{yang-etal-2026-harmonizing, title = "Harmonizing Dense and Sparse Signals in Multi-turn {RL}: Dual-Horizon Credit Assignment for Industrial Sales Agents", author = "Yang, Haojin and Jian, Ai and Wang, Yiwei and Huang, Xinyue and Zhang, Weipeng and Zeng, Ke and Cai, Xunliang and Ruan, Jingqing", editor = "Li, Yunyao and Rehm, Georg and Tu, Mei", booktitle = "Proceedings of the 64th Annual Meeting of the {A}ssociation for {C}omputational {L}inguistics ({ACL} 2026)", month = jul, year = "2026", address = "San Diego, California, USA", publisher = "Association for Computational Linguistics", url = "https://preview.aclanthology.org/ingest-acl/2026.acl-industry.74/", pages = "1067--1076", ISBN = "979-8-89176-394-4" }