IndustryAssetEQA: A Neurosymbolic Operational Intelligence System for Embodied Question Answering in Industrial Asset Maintenance

Chathurangi Shyalika, Dhaval C Patel, Amit Sheth


Abstract
Industrial maintenance environments increasingly rely on AI systems to assist operators in understanding asset behavior, diagnosing failures, and evaluating interventions. Although large language models (LLMs) enable fluent natural-language interaction, deployed maintenance assistants routinely produce generic explanations that are weakly grounded in telemetry, omit verifiable provenance, and offer no testable support for counterfactual or action-oriented reasoning that undermine trust in safety-critical settings. We present IndustryAssetEQA, a neurosymbolic operational intelligence system that combines episode-centric telemetry representations with a Failure Mode and Effects Analysis Knowledge Graph (FMEA-KG) to enable Embodied Question Answering (EQA) over industrial assets. We evaluate on four datasets covering four industrial asset types, including rotating machinery, turbofan engines, hydraulic systems, and cyber–physical production systems. Compared to LLM-only baselines, IndustryAssetEQA improves structural validity by up to +0.51, counterfactual accuracy by up to +0.47, and explanation entailment by +0.64, while reducing severe expert-rated overclaims from 28% to 2% (  93%). Code, datasets, and the FMEA-KG are available at: https://github.com/IBM/AssetOpsBench/tree/IndustryAssetEQA/IndustryAssetEQA
Anthology ID:
2026.acl-industry.49
Volume:
Proceedings of the 64th Annual Meeting of the Association for Computational Linguistics (ACL 2026)
Month:
July
Year:
2026
Address:
San Diego, California, USA
Editors:
Yunyao Li, Georg Rehm, Mei Tu
Venue:
ACL
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Publisher:
Association for Computational Linguistics
Note:
Pages:
716–735
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URL:
https://preview.aclanthology.org/ingest-acl/2026.acl-industry.49/
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Cite (ACL):
Chathurangi Shyalika, Dhaval C Patel, and Amit Sheth. 2026. IndustryAssetEQA: A Neurosymbolic Operational Intelligence System for Embodied Question Answering in Industrial Asset Maintenance. In Proceedings of the 64th Annual Meeting of the Association for Computational Linguistics (ACL 2026), pages 716–735, San Diego, California, USA. Association for Computational Linguistics.
Cite (Informal):
IndustryAssetEQA: A Neurosymbolic Operational Intelligence System for Embodied Question Answering in Industrial Asset Maintenance (Shyalika et al., ACL 2026)
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https://preview.aclanthology.org/ingest-acl/2026.acl-industry.49.pdf