Sumon Kanti Dey


2026

The aim of the Social Media Mining for Health Applications and Health Real-World Data (#SMM4H-HeaRD) shared tasks is to fos- ter the development and evaluation of natural language processing, machine learning, and artificial intelligence methods for analyzing health-related text from social media and other real-world data sources. For the 11th iteration, held online and co-located with ACL 2026, the workshop continued the expanded #SMM4H- HeaRD platform initiated in 2025, broaden-ing its scope beyond social media to include additional health real-world data sources such as clinical narratives and biomedical literature. The 8 shared tasks covered diverse data sources, health domains (e.g., adverse drug events, insomnia, influenza vaccine effectiveness, cancer staging, substance use), and task formulations (e.g., classification, named entity recognition, span extraction, and text generation). In total, 110 teams registered, representing 31 countries. In this paper, we present an overview of the datasets, participant systems, and performance results, providing insights into current methods for mining social media and health real-world data for biomedical and clinical applications.

2025

Large Language Models (LLMs) have been positioned as having the potential to expand access to health information in the Global South, yet their evaluation remains heavily dependent on benchmarks designed around Western norms. We present insights from a preliminary benchmarking exercise with a chatbot for sexual and reproductive health (SRH) for an underserved community in India. We evaluated using HealthBench, a benchmark for conversational health models by OpenAI. We extracted 637 SRH queries from the dataset and evaluated on the 330 single-turn conversations. Responses were evaluated using HealthBench’s rubric-based automated grader, which rated responses consistently low. However, qualitative analysis by trained annotators and public health experts revealed that many responses were actually culturally appropriate and medically accurate. We highlight recurring issues, particularly a Western bias, such as for legal framing and norms (e.g., breastfeeding in public), diet assumptions (e.g., fish safe to eat during pregnancy), and costs (e.g., insurance models). Our findings demonstrate the limitations of current benchmarks in capturing the effectiveness of systems built for different cultural and healthcare contexts. We argue for the development of culturally adaptive evaluation frameworks that meet quality standards while recognizing needs of diverse populations.