Jessica H Zhu


2026

Firearm violence is a pressing public health issue, yet research into survivors’ lived experiences remains underfunded and difficult to scale. Qualitative research, including in-depth interviews, is a valuable tool for understanding the personal and societal consequences of community firearm violence and designing effective interventions. However, manually analyzing these narratives through thematic analysis and inductive coding is time-consuming and labor-intensive. Recent advancements in large language models (LLMs) have opened the door to automating this process, though concerns remain about whether these models can accurately and ethically capture the experiences of vulnerable populations. In this study, we assess the use of open-source LLMs to inductively code interviews with 21 Black men who have survived community firearm violence. Our results demonstrate that while some configurations of LLMs can identify important codes, overall relevance remains low and is highly sensitive to data processing. Furthermore, LLM guardrails lead to substantial narrative erasure. These findings highlight both the potential and limitations of LLM-assisted qualitative coding and underscore the ethical challenges of applying AI in research involving marginalized communities.
Natural language processing (NLP) now shapes many aspects of our world, yet its potential for positive social impact is underexplored. This paper surveys work in “NLP for Social Good" (NLP4SG) across nine domains relevant to global development and risk agendas, summarizing principal tasks and challenges. We analyze ACL Anthology trends, finding that inclusion and AI harms attract the most research, while domains such as poverty, peacebuilding, and environmental protection remain underexplored. Guided by our review, we outline opportunities for responsible and equitable NLP and conclude with a call for cross-disciplinary partnerships and human-centered approaches to ensure that future NLP technologies advance the public good.