From Responses to Trajectories: Modeling the Development of Reflective Listening Skills

Dhruvil Thummar, Verónica Pérez-Rosas


Abstract
Reflective listening is a core counseling skill that supports effective communication in mental and behavioral health. Understanding how this skill develops over time is critical for designing scalable training and feedback systems.In this paper, we study how counseling trainees develop reflective listening skills over time. Using a real-world dataset of 6,196 trainee responses, we model responses as trajectories in semantic embedding space and apply residual embeddings and similarity-based metrics to quantify week-to-week learning progression.Our analyses reveal systematic changes, including increased semantic alignment and reduced variability, consistent with consolidation of reflective listening skills. We further show that these trajectory patterns are accompanied by subtle linguistic shifts associated with effective counseling practice.
Anthology ID:
2026.clpsych-1.18
Volume:
Proceedings of the 10th Workshop on Computational Linguistics and Clinical Psychology (CLPsych 2026)
Month:
July
Year:
2026
Address:
San Diego, California, USA
Editors:
Aya Zirikly, Kfir Bar, Sean MacAvaney, Molly Ireland, Yaakov Ophir, Dana Atzil-Slonim, Vasudha Varadarajan, Steven Bedrick, Bart Desmet
Venues:
CLPsych | WS
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Publisher:
Association for Computational Linguistics
Note:
Pages:
238–243
Language:
URL:
https://preview.aclanthology.org/ingest-acl-workshops/2026.clpsych-1.18/
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Bibkey:
Cite (ACL):
Dhruvil Thummar and Verónica Pérez-Rosas. 2026. From Responses to Trajectories: Modeling the Development of Reflective Listening Skills. In Proceedings of the 10th Workshop on Computational Linguistics and Clinical Psychology (CLPsych 2026), pages 238–243, San Diego, California, USA. Association for Computational Linguistics.
Cite (Informal):
From Responses to Trajectories: Modeling the Development of Reflective Listening Skills (Thummar & Pérez-Rosas, CLPsych 2026)
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PDF:
https://preview.aclanthology.org/ingest-acl-workshops/2026.clpsych-1.18.pdf