@inproceedings{hasan-etal-2026-enhancing,
    title = "Enhancing Mental Health Counseling Support in {B}angladesh using Culturally-grounded Knowledge",
    author = "Hasan, Md Arid  and
      Sp, Azhagu Meena  and
      Khan, Aditya  and
      Bhuiyan, Abu  and
      Ahmed, Helal  and
      Debi, Joysree  and
      Sadeque, Farig  and
      Lee, Annie  and
      Ahmed, Syed Ishtiaque",
    editor = "Zirikly, Aya  and
      Bar, Kfir  and
      MacAvaney, Sean  and
      Ireland, Molly  and
      Ophir, Yaakov  and
      Atzil-Slonim, Dana  and
      Varadarajan, Vasudha  and
      Bedrick, Steven  and
      Desmet, Bart",
    booktitle = "Proceedings of the 10th Workshop on Computational Linguistics and Clinical Psychology ({CLP}sych 2026)",
    month = jul,
    year = "2026",
    address = "San Diego, California, USA",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/ingest-acl-workshops/2026.clpsych-1.13/",
    pages = "164--177",
    ISBN = "979-8-89176-421-7",
    abstract = "Large language models (LLMs) show promise in generating supportive responses for mental health and counseling applications. However, their responses often lack cultural sensitivity, contextual grounding, and clinically appropriate guidance. This work addresses the gap of how to systematically incorporate domain-specific, clinically validated knowledge into LLMs to improve counseling quality. We utilize and compare two approaches, retrieval-augmented generation (RAG) and a knowledge graph (KG){--}based method, designed to support para-counselors. Our KG is constructed manually and clinically validated, capturing causal relationships between stressors, interventions, and outcomes, with contributions from multidisciplinary people. We evaluated multiple LLMs in both settings using BERTScore F1 and SBERT cosine similarity, as well as human evaluation across five metrics, which is designed to directly measure the effectiveness of counseling beyond similarity at the surface level. The results show that KG-based approaches consistently improve contextual relevance, clinical appropriateness, and practical usability compared to RAG alone, demonstrating that structured, expert-validated knowledge plays a critical role in addressing LLMs limitations in counseling tasks."
}