Suhyune Son
2023
Post-hoc Utterance Refining Method by Entity Mining for Faithful Knowledge Grounded Conversations
Yoonna Jang
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Suhyune Son
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Jeongwoo Lee
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Junyoung Son
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Yuna Hur
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Jungwoo Lim
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Hyeonseok Moon
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Kisu Yang
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Heuiseok Lim
Proceedings of the 2023 Conference on Empirical Methods in Natural Language Processing
Despite the striking advances in recent language generation performance, model-generated responses have suffered from the chronic problem of hallucinations that are either untrue or unfaithful to a given source. Especially in the task of knowledge grounded conversation, the models are required to generate informative responses, but hallucinated utterances lead to miscommunication. In particular, entity-level hallucination that causes critical misinformation and undesirable conversation is one of the major concerns. To address this issue, we propose a post-hoc refinement method called REM. It aims to enhance the quality and faithfulness of hallucinated utterances by refining them based on the source knowledge. If the generated utterance has a low source-faithfulness score with the given knowledge, REM mines the key entities in the knowledge and implicitly uses them for refining the utterances. We verify that our method reduces entity hallucination in the utterance. Also, we show the adaptability and efficacy of REM with extensive experiments and generative results. Our code is available at https://github.com/YOONNAJANG/REM.
2022
Proceedings of the 1st Workshop on Customized Chat Grounding Persona and Knowledge
Heuiseok Lim
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Seungryong Kim
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Yeonsoo Lee
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Steve Lin
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Paul Hongsuck Seo
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Yumin Suh
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Yoonna Jang
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Jungwoo Lim
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Yuna Hur
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Suhyune Son
Proceedings of the 1st Workshop on Customized Chat Grounding Persona and Knowledge
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Co-authors
- Heui-Seok Lim 2
- Yoonna Jang 2
- Jungwoo Lim 2
- Yuna Hur 2
- Seungryong Kim 1
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