Multilingual Language Models offer a way to incorporate multiple languages in one model and utilize cross-language transfer learning to improve performance for different Natural Language Processing (NLP) tasks. Despite progress in multilingual models, not all languages are supported as well, particularly in low-resource settings. In this work, we investigate the linguistic representation of different languages in multilingual models. We start by asking the question which languages are supported in popular multilingual models and which languages are left behind. Then, for included languages, we look at models’ learned representations based on language family and dialect and try to understand how models’ learned representations for (1) seen and (2) unseen languages vary across different language groups. In addition, we test and analyze performance on downstream tasks such as text generation and Named Entity Recognition. We observe from our experiments that community-centered models—models that focus on languages of a given family or geographical location and are built by communities who speak them—perform better at distinguishing between languages in the same family for low-resource languages. Our paper contributes to the literature in understanding multilingual models and their shortcomings and offers insights on potential ways to improve them.

African languages have far less in-language content available digitally, making it challenging for question answering systems to satisfy the information needs of users. Cross-lingual open-retrieval question answering (XOR QA) systems – those that retrieve answer content from other languages while serving people in their native language—offer a means of filling this gap. To this end, we create Our Dataset, the first cross-lingual QA dataset with a focus on African languages. Our Dataset includes 12,000+ XOR QA examples across 10 African languages. While previous datasets have focused primarily on languages where cross-lingual QA augments coverage from the target language, Our Dataset focuses on languages where cross-lingual answer content is the only high-coverage source of answer content. Because of this, we argue that African languages are one of the most important and realistic use cases for XOR QA. Our experiments demonstrate the poor performance of automatic translation and multilingual retrieval methods. Overall, Our Dataset proves challenging for state-of-the-art QA models. We hope that the dataset enables the development of more equitable QA technology.