Towards a Unified Multi-Dimensional Evaluator for Text Generation

Ming Zhong, Yang Liu, Da Yin, Yuning Mao, Yizhu Jiao, Pengfei Liu, Chenguang Zhu, Heng Ji, Jiawei Han


Abstract
Multi-dimensional evaluation is the dominant paradigm for human evaluation in Natural Language Generation (NLG), i.e., evaluating the generated text from multiple explainable dimensions, such as coherence and fluency. However, automatic evaluation in NLG is still dominated by similarity-based metrics, and we lack a reliable framework for a more comprehensive evaluation of advanced models. In this paper, we propose a unified multi-dimensional evaluator UniEval for NLG. We re-frame NLG evaluation as a Boolean Question Answering (QA) task, and by guiding the model with different questions, we can use one evaluator to evaluate from multiple dimensions. Furthermore, thanks to the unified Boolean QA format, we are able to introduce an intermediate learning phase that enables UniEval to incorporate external knowledge from multiple related tasks and gain further improvement. Experiments on three typical NLG tasks show that UniEval correlates substantially better with human judgments than existing metrics. Specifically, compared to the top-performing unified evaluators, UniEval achieves a 23% higher correlation on text summarization, and over 43% on dialogue response generation. Also, UniEval demonstrates a strong zero-shot learning ability for unseen evaluation dimensions and tasks. Source code, data, and all pre-trained evaluators are available at https://github.com/maszhongming/UniEval.
Anthology ID:
2022.emnlp-main.131
Volume:
Proceedings of the 2022 Conference on Empirical Methods in Natural Language Processing
Month:
December
Year:
2022
Address:
Abu Dhabi, United Arab Emirates
Editors:
Yoav Goldberg, Zornitsa Kozareva, Yue Zhang
Venue:
EMNLP
SIG:
Publisher:
Association for Computational Linguistics
Note:
Pages:
2023–2038
Language:
URL:
https://aclanthology.org/2022.emnlp-main.131
DOI:
10.18653/v1/2022.emnlp-main.131
Bibkey:
Cite (ACL):
Ming Zhong, Yang Liu, Da Yin, Yuning Mao, Yizhu Jiao, Pengfei Liu, Chenguang Zhu, Heng Ji, and Jiawei Han. 2022. Towards a Unified Multi-Dimensional Evaluator for Text Generation. In Proceedings of the 2022 Conference on Empirical Methods in Natural Language Processing, pages 2023–2038, Abu Dhabi, United Arab Emirates. Association for Computational Linguistics.
Cite (Informal):
Towards a Unified Multi-Dimensional Evaluator for Text Generation (Zhong et al., EMNLP 2022)
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PDF:
https://preview.aclanthology.org/ingest-acl-2023-videos/2022.emnlp-main.131.pdf