This paper examines the experiences of African American Language (AAL) speakers when using language technologies. Previous work has used quantitative methods to uncover performance disparities between AAL speakers and White Mainstream English speakers when using language technologies, but has not sought to understand the impacts of these performance disparities on AAL speakers. Through interviews with 19 AAL speakers, we focus on understanding such impacts in a contextualized and human-centered manner. We find that AAL speakers often undertake invisible labor of adapting their speech patterns to successfully use language technologies, and they make connections between failures of language technologies for AAL speakers and a lack of inclusion of AAL speakers in language technology design processes and datasets. Our findings suggest that NLP researchers and practitioners should invest in developing contextualized and human-centered evaluations of language technologies that seek to understand the impacts of performance disparities on speakers of underrepresented languages and language varieties.

Fairness-related assumptions about what constitute appropriate NLG system behaviors range from invariance, where systems are expected to behave identically for social groups, to adaptation, where behaviors should instead vary across them. To illuminate tensions around invariance and adaptation, we conduct five case studies, in which we perturb different types of identity-related language features (names, roles, locations, dialect, and style) in NLG system inputs. Through these cases studies, we examine people’s expectations of system behaviors, and surface potential caveats of these contrasting yet commonly held assumptions. We find that motivations for adaptation include social norms, cultural differences, feature-specific information, and accommodation; in contrast, motivations for invariance include perspectives that favor prescriptivism, view adaptation as unnecessary or too difficult for NLG systems to do appropriately, and are wary of false assumptions. Our findings highlight open challenges around what constitute “fair” or “good” NLG system behaviors.

Longstanding data labeling practices in machine learning involve collecting and aggregating labels from multiple annotators. But what should we do when annotators disagree? Though annotator disagreement has long been seen as a problem to minimize, new perspectivist approaches challenge this assumption by treating disagreement as a valuable source of information. In this position paper, we examine practices and assumptions surrounding the causes of disagreement–some challenged by perspectivist approaches, and some that remain to be addressed–as well as practical and normative challenges for work operating under these assumptions. We conclude with recommendations for the data labeling pipeline and avenues for future research engaging with subjectivity and disagreement.

Benchmarking is seen as critical to assessing progress in NLP. However, creating a benchmark involves many design decisions (e.g., which datasets to include, which metrics to use) that often rely on tacit, untested assumptions about what the benchmark is intended to measure or is actually measuring. There is currently no principled way of analyzing these decisions and how they impact the validity of the benchmark’s measurements. To address this gap, we draw on evidence-centered design in educational assessments and propose Evidence-Centered Benchmark Design (ECBD), a framework which formalizes the benchmark design process into five modules. ECBD specifies the role each module plays in helping practitioners collect evidence about capabilities of interest. Specifically, each module requires benchmark designers to describe, justify, and support benchmark design choices—e.g., clearly specifying the capabilities the benchmark aims to measure or how evidence about those capabilities is collected from model responses. To demonstrate the use of ECBD, we conduct case studies with three benchmarks: BoolQ, SuperGLUE, and HELM. Our analysis reveals common trends in benchmark design and documentation that could threaten the validity of benchmarks’ measurements.

It is critical to measure and mitigate fairness-related harms caused by AI text generation systems, including stereotyping and demeaning harms. To that end, we introduce FairPrism, a dataset of 5,000 examples of AI-generated English text with detailed human annotations covering a diverse set of harms relating to gender and sexuality. FairPrism aims to address several limitations of existing datasets for measuring and mitigating fairness-related harms, including improved transparency, clearer specification of dataset coverage, and accounting for annotator disagreement and harms that are context-dependent. FairPrism’s annotations include the extent of stereotyping and demeaning harms, the demographic groups targeted, and appropriateness for different applications. The annotations also include specific harms that occur in interactive contexts and harms that raise normative concerns when the “speaker” is an AI system. Due to its precision and granularity, FairPrism can be used to diagnose (1) the types of fairness-related harms that AI text generation systems cause, and (2) the potential limitations of mitigation methods, both of which we illustrate through case studies. Finally, the process we followed to develop FairPrism offers a recipe for building improved datasets for measuring and mitigating harms caused by AI systems.

Bias research in NLP seeks to analyse models for social biases, thus helping NLP practitioners uncover, measure, and mitigate social harms. We analyse the body of work that uses prompts and templates to assess bias in language models. We draw on a measurement modelling framework to create a taxonomy of attributes that capture what a bias test aims to measure and how that measurement is carried out. By applying this taxonomy to 90 bias tests, we illustrate qualitatively and quantitatively that core aspects of bias test conceptualisations and operationalisations are frequently unstated or ambiguous, carry implicit assumptions, or be mismatched. Our analysis illuminates the scope of possible bias types the field is able to measure, and reveals types that are as yet under-researched. We offer guidance to enable the community to explore a wider section of the possible bias space, and to better close the gap between desired outcomes and experimental design, both for bias and for evaluating language models more broadly.

Progress in NLP is increasingly measured through benchmarks; hence, contextualizing progress requires understanding when and why practitioners may disagree about the validity of benchmarks. We develop a taxonomy of disagreement, drawing on tools from measurement modeling, and distinguish between two types of disagreement: 1) how tasks are conceptualized and 2) how measurements of model performance are operationalized. To provide evidence for our taxonomy, we conduct a meta-analysis of relevant literature to understand how NLP tasks are conceptualized, as well as a survey of practitioners about their impressions of different factors that affect benchmark validity. Our meta-analysis and survey across eight tasks, ranging from coreference resolution to question answering, uncover that tasks are generally not clearly and consistently conceptualized and benchmarks suffer from operationalization disagreements. These findings support our proposed taxonomy of disagreement. Finally, based on our taxonomy, we present a framework for constructing benchmarks and documenting their limitations.

AI and NLP publication venues have increasingly encouraged researchers to reflect on possible ethical considerations, adverse impacts, and other responsible AI issues their work might engender. However, for specific NLP tasks our understanding of how prevalent such issues are, or when and why these issues are likely to arise, remains limited. Focusing on text summarization—a common NLP task largely overlooked by the responsible AI community—we examine research and reporting practices in the current literature. We conduct a multi-round qualitative analysis of 333 summarization papers from the ACL Anthology published between 2020–2022. We focus on how, which, and when responsible AI issues are covered, which relevant stakeholders are considered, and mismatches between stated and realized research goals. We also discuss current evaluation practices and consider how authors discuss the limitations of both prior work and their own work. Overall, we find that relatively few papers engage with possible stakeholders or contexts of use, which limits their consideration of potential downstream adverse impacts or other responsible AI issues. Based on our findings, we make recommendations on concrete practices and research directions.

There are many ways to express similar things in text, which makes evaluating natural language generation (NLG) systems difficult. Compounding this difficulty is the need to assess varying quality criteria depending on the deployment setting. While the landscape of NLG evaluation has been well-mapped, practitioners’ goals, assumptions, and constraints—which inform decisions about what, when, and how to evaluate—are often partially or implicitly stated, or not stated at all. Combining a formative semi-structured interview study of NLG practitioners (N=18) with a survey study of a broader sample of practitioners (N=61), we surface goals, community practices, assumptions, and constraints that shape NLG evaluations, examining their implications and how they embody ethical considerations.

Participants in political discourse employ rhetorical strategies—such as hedging, attributions, or denials—to display varying degrees of belief commitments to claims proposed by themselves or others. Traditionally, political scientists have studied these epistemic phenomena through labor-intensive manual content analysis. We propose to help automate such work through epistemic stance prediction, drawn from research in computational semantics, to distinguish at the clausal level what is asserted, denied, or only ambivalently suggested by the author or other mentioned entities (belief holders). We first develop a simple RoBERTa-based model for multi-source stance predictions that outperforms more complex state-of-the-art modeling. Then we demonstrate its novel application to political science by conducting a large-scale analysis of the Mass Market Manifestos corpus of U.S. political opinion books, where we characterize trends in cited belief holders—respected allies and opposed bogeymen—across U.S. political ideologies.

Auditing NLP systems for computational harms like surfacing stereotypes is an elusive goal. Several recent efforts have focused on benchmark datasets consisting of pairs of contrastive sentences, which are often accompanied by metrics that aggregate an NLP system’s behavior on these pairs into measurements of harms. We examine four such benchmarks constructed for two NLP tasks: language modeling and coreference resolution. We apply a measurement modeling lens—originating from the social sciences—to inventory a range of pitfalls that threaten these benchmarks’ validity as measurement models for stereotyping. We find that these benchmarks frequently lack clear articulations of what is being measured, and we highlight a range of ambiguities and unstated assumptions that affect how these benchmarks conceptualize and operationalize stereotyping.

Despite inextricable ties between race and language, little work has considered race in NLP research and development. In this work, we survey 79 papers from the ACL anthology that mention race. These papers reveal various types of race-related bias in all stages of NLP model development, highlighting the need for proactive consideration of how NLP systems can uphold racial hierarchies. However, persistent gaps in research on race and NLP remain: race has been siloed as a niche topic and remains ignored in many NLP tasks; most work operationalizes race as a fixed single-dimensional variable with a ground-truth label, which risks reinforcing differences produced by historical racism; and the voices of historically marginalized people are nearly absent in NLP literature. By identifying where and how NLP literature has and has not considered race, especially in comparison to related fields, our work calls for inclusion and racial justice in NLP research practices.

We survey 146 papers analyzing “bias” in NLP systems, finding that their motivations are often vague, inconsistent, and lacking in normative reasoning, despite the fact that analyzing “bias” is an inherently normative process. We further find that these papers’ proposed quantitative techniques for measuring or mitigating “bias” are poorly matched to their motivations and do not engage with the relevant literature outside of NLP. Based on these findings, we describe the beginnings of a path forward by proposing three recommendations that should guide work analyzing “bias” in NLP systems. These recommendations rest on a greater recognition of the relationships between language and social hierarchies, encouraging researchers and practitioners to articulate their conceptualizations of “bias”—i.e., what kinds of system behaviors are harmful, in what ways, to whom, and why, as well as the normative reasoning underlying these statements—and to center work around the lived experiences of members of communities affected by NLP systems, while interrogating and reimagining the power relations between technologists and such communities.

Dependency parsing research, which has made significant gains in recent years, typically focuses on improving the accuracy of single-tree predictions. However, ambiguity is inherent to natural language syntax, and communicating such ambiguity is important for error analysis and better-informed downstream applications. In this work, we propose a transition sampling algorithm to sample from the full joint distribution of parse trees defined by a transition-based parsing model, and demonstrate the use of the samples in probabilistic dependency analysis. First, we define the new task of dependency path prediction, inferring syntactic substructures over part of a sentence, and provide the first analysis of performance on this task. Second, we demonstrate the usefulness of our Monte Carlo syntax marginal method for parser error analysis and calibration. Finally, we use this method to propagate parse uncertainty to two downstream information extraction applications: identifying persons killed by police and semantic role assignment.

Due to the presence of both Twitter-specific conventions and non-standard and dialectal language, Twitter presents a significant parsing challenge to current dependency parsing tools. We broaden English dependency parsing to handle social media English, particularly social media African-American English (AAE), by developing and annotating a new dataset of 500 tweets, 250 of which are in AAE, within the Universal Dependencies 2.0 framework. We describe our standards for handling Twitter- and AAE-specific features and evaluate a variety of cross-domain strategies for improving parsing with no, or very little, in-domain labeled data, including a new data synthesis approach. We analyze these methods’ impact on performance disparities between AAE and Mainstream American English tweets, and assess parsing accuracy for specific AAE lexical and syntactic features. Our annotated data and a parsing model are available at: http://slanglab.cs.umass.edu/TwitterAAE/.

While language identification works well on standard texts, it performs much worse on social media language, in particular dialectal language—even for English. First, to support work on English language identification, we contribute a new dataset of tweets annotated for English versus non-English, with attention to ambiguity, code-switching, and automatic generation issues. It is randomly sampled from all public messages, avoiding biases towards pre-existing language classifiers. Second, we find that a demographic language model—which identifies messages with language similar to that used by several U.S. ethnic populations on Twitter—can be used to improve English language identification performance when combined with a traditional supervised language identifier. It increases recall with almost no loss of precision, including, surprisingly, for English messages written by non-U.S. authors. Our dataset and identifier ensemble are available online.