Factual consistency detection has gotten raised attention in the task of abstractive summarization. Many existing works rely on synthetic training data, which may not accurately reflect or match the inconsistencies produced by summarization models. In this paper, we first systematically analyze the shortcomings of the current methods in synthesizing inconsistent summaries. Current synthesis methods may fail to produce inconsistencies of coreference errors and discourse errors, per our quantitative and qualitative study. Then, employing the parameter-efficient finetuning (PEFT) technique, we discover that a competitive factual consistency detector can be achieved using thousands of real model-generated summaries with human annotations. Our study demonstrates the importance of real machine-generated texts with human annotation in NLG evaluation as our model outperforms the SOTA on the CoGenSumm, FactCC, Frank, and SummEval datasets.

Automated summary quality assessment falls into two categories: reference-based and reference-free. Reference-based metrics, historically deemed more accurate due to the additional information provided by human-written references, are limited by their reliance on human input. In this paper, we hypothesize that the comparison methodologies used by some reference-based metrics to evaluate a system summary against its corresponding reference can be effectively adapted to assess it against its source document, thereby transforming these metrics into reference-free ones. Experimental results support this hypothesis. After being repurposed reference-freely, the zero-shot BERTScore using the pretrained DeBERTa-large-MNLI model of <0.5B parameters consistently outperforms its original reference-based version across various aspects on the SummEval and Newsroom datasets. It also excels in comparison to most existing reference-free metrics and closely competes with zero-shot summary evaluators based on GPT-3.5.

Canonical automatic summary evaluation metrics, such as ROUGE, focus on lexical similarity which cannot well capture semantics nor linguistic quality and require a reference summary which is costly to obtain. Recently, there have been a growing number of efforts to alleviate either or both of the two drawbacks. In this paper, we present a proof-of-concept study to a weakly supervised summary evaluation approach without the presence of reference summaries. Massive data in existing summarization datasets are transformed for training by pairing documents with corrupted reference summaries. In cross-domain tests, our strategy outperforms baselines with promising improvements, and show a great advantage in gauging linguistic qualities over all metrics.

Evaluating machine-generated summaries without a human-written reference summary has been a need for a long time. Inspired by preference labeling in existing work of summarization evaluation, we propose to judge summary quality by learning the preference rank of summaries using the Bradley-Terry power ranking model from inferior summaries generated by corrupting base summaries. Extensive experiments on several datasets show that our weakly supervised scheme can produce scores highly correlated with human ratings.

With the growing amount of reviews in e-commerce websites, it is critical to assess the helpfulness of reviews and recommend them accordingly to consumers. Recent studies on review helpfulness require plenty of labeled samples for each domain/category of interests. However, such an approach based on close-world assumption is not always practical, especially for domains with limited reviews or the “out-of-vocabulary” problem. Therefore, we propose a convolutional neural network (CNN) based model which leverages both word-level and character-based representations. To transfer knowledge between domains, we further extend our model to jointly model different domains with auxiliary domain discriminators. On the Amazon product review dataset, our approach significantly outperforms the state of the art in terms of both accuracy and cross-domain robustness.

Aspect extraction abstracts the common properties of objects from corpora discussing them, such as reviews of products. Recent work on aspect extraction is leveraging the hierarchical relationship between products and their categories. However, such effort focuses on the aspects of child categories but ignores those from parent categories. Hence, we propose an LDA-based generative topic model inducing the two-layer categorical information (CAT-LDA), to balance the aspects of both a parent category and its child categories. Our hypothesis is that child categories inherit aspects from parent categories, controlled by the hierarchy between them. Experimental results on 5 categories of Amazon.com products show that both common aspects of parent category and the individual aspects of sub-categories can be extracted to align well with the common sense. We further evaluate the manually extracted aspects of 16 products, resulting in an average hit rate of 79.10%.

We present a robust approach for detecting intrinsic sentence importance in news, by training on two corpora of document-summary pairs. When used for single-document summarization, our approach, combined with the “beginning of document” heuristic, outperforms a state-of-the-art summarizer and the beginning-of-article baseline in both automatic and manual evaluations. These results represent an important advance because in the absence of cross-document repetition, single document summarizers for news have not been able to consistently outperform the strong beginning-of-article baseline.