Offensive language such as hate, abuse, and profanity (HAP) occurs in various content on the web. While previous work has mostly dealt with sentence level annotations, there have been a few recent attempts to identify offensive spans as well. We build upon this work and introduce MUTED, a system to identify multilingual HAP content by displaying offensive arguments and their targets using heat maps to indicate their intensity. MUTED can leverage any transformer-based HAP-classification model and its attention mechanism out-of-the-box to identify toxic spans, without further fine-tuning. In addition, we use the spaCy library to identify the specific targets and arguments for the words predicted by the attention heatmaps. We present the model’s performance on identifying offensive spans and their targets in existing datasets and present new annotations on German text. Finally, we demonstrate our proposed visualization tool on multilingual inputs.

The field of Question Answering (QA) has made remarkable progress in recent years, thanks to the advent of large pre-trained language models, newer realistic benchmark datasets with leaderboards, and novel algorithms for key components such as retrievers and readers. In this paper, we introduce PrimeQA: a one-stop and open-source QA repository with an aim to democratize QA research and facilitate easy replication of state-of-the-art (SOTA) QA methods. PrimeQA supports core QA functionalities like retrieval and reading comprehension as well as auxiliary capabilities such as question generation. It has been designed as an end-to-end toolkit for various use cases: building front-end applications, replicating SOTA methods on public benchmarks, and expanding pre-existing methods. PrimeQA is available at: https://github.com/primeqa.

Despite of the superb performance on a wide range of tasks, pre-trained language models (e.g., BERT) have been proved vulnerable to adversarial texts. In this paper, we present RoChBERT, a framework to build more Robust BERT-based models by utilizing a more comprehensive adversarial graph to fuse Chinese phonetic and glyph features into pre-trained representations during fine-tuning. Inspired by curriculum learning, we further propose to augment the training dataset with adversarial texts in combination with intermediate samples. Extensive experiments demonstrate that RoChBERT outperforms previous methods in significant ways: (i) robust – RoChBERT greatly improves the model robustness without sacrificing accuracy on benign texts. Specifically, the defense lowers the success rates of unlimited and limited attacks by 59.43% and 39.33% respectively, while remaining accuracy of 93.30%; (ii) flexible – RoChBERT can easily extend to various language models to solve different downstream tasks with excellent performance; and (iii) efficient – RoChBERT can be directly applied to the fine-tuning stage without pre-training language model from scratch, and the proposed data augmentation method is also low-cost.

Deep learning models exhibit a preference for statistical fitting over logical reasoning. Spurious correlations might be memorized when there exists statistical bias in training data, which severely limits the model performance especially in small data scenarios. In this work, we introduce Counterfactual Adversarial Training framework (CAT) to tackle the problem from a causality perspective. Particularly, for a specific sample, CAT first generates a counterfactual representation through latent space interpolation in an adversarial manner, and then performs Counterfactual Risk Minimization (CRM) on each original-counterfactual pair to adjust sample-wise loss weight dynamically, which encourages the model to explore the true causal effect. Extensive experiments demonstrate that CAT achieves substantial performance improvement over SOTA across different downstream tasks, including sentence classification, natural language inference and question answering.

We introduce TECHQA, a domain-adaptation question answering dataset for the technical support domain. The TECHQA corpus highlights two real-world issues from the automated customer support domain. First, it contains actual questions posed by users on a technical forum, rather than questions generated specifically for a competition or a task. Second, it has a real-world size – 600 training, 310 dev, and 490 evaluation question/answer pairs – thus reflecting the cost of creating large labeled datasets with actual data. Hence, TECHQA is meant to stimulate research in domain adaptation rather than as a resource to build QA systems from scratch. TECHQA was obtained by crawling the IBMDeveloper and DeveloperWorks forums for questions with accepted answers provided in an IBM Technote—a technical document that addresses a specific technical issue. We also release a collection of the 801,998 Technotes available on the web as of April 4, 2019 as a companion resource that can be used to learn representations of the IT domain language.

Aspect terms extraction and opinion terms extraction are two key problems of fine-grained Aspect Based Sentiment Analysis (ABSA). The aspect-opinion pairs can provide a global profile about a product or service for consumers and opinion mining systems. However, traditional methods can not directly output aspect-opinion pairs without given aspect terms or opinion terms. Although some recent co-extraction methods have been proposed to extract both terms jointly, they fail to extract them as pairs. To this end, this paper proposes an end-to-end method to solve the task of Pair-wise Aspect and Opinion Terms Extraction (PAOTE). Furthermore, this paper treats the problem from a perspective of joint term and relation extraction rather than under the sequence tagging formulation performed in most prior works. We propose a multi-task learning framework based on shared spans, where the terms are extracted under the supervision of span boundaries. Meanwhile, the pair-wise relations are jointly identified using the span representations. Extensive experiments show that our model consistently outperforms state-of-the-art methods.

Answer validation in machine reading comprehension (MRC) consists of verifying an extracted answer against an input context and question pair. Previous work has looked at re-assessing the “answerability” of the question given the extracted answer. Here we address a different problem: the tendency of existing MRC systems to produce partially correct answers when presented with answerable questions. We explore the nature of such errors and propose a post-processing correction method that yields statistically significant performance improvements over state-of-the-art MRC systems in both monolingual and multilingual evaluation.

Natural Language Sentence Matching (NLSM) serves as the core of many natural language processing tasks. 1) Most previous work develops a single specific neural model for NLSM tasks. 2) There is no previous work considering adversarial attack to improve the performance of NLSM tasks. 3) Adversarial attack is usually used to generate adversarial samples that can fool neural models. In this paper, we first find a phenomenon that different categories of samples have different vulnerabilities. Vulnerability is the difficulty degree in changing the label of a sample. Considering the phenomenon, we propose a general two-stage training framework to enhance neural models with Vulnerability via Adversarial Attack (VAA). We design criteria to measure the vulnerability which is obtained by adversarial attack. VAA framework can be adapted to various neural models by incorporating the vulnerability. In addition, we prove a theorem and four corollaries to explain the factors influencing vulnerability effectiveness. Experimental results show that VAA significantly improves the performance of neural models on NLSM datasets. The results are also consistent with the theorem and corollaries. The code is released on https://github.com/rzhangpku/VAA.

Transfer learning techniques are particularly useful for NLP tasks where a sizable amount of high-quality annotated data is difficult to obtain. Current approaches directly adapt a pretrained language model (LM) on in-domain text before fine-tuning to downstream tasks. We show that extending the vocabulary of the LM with domain-specific terms leads to further gains. To a bigger effect, we utilize structure in the unlabeled data to create auxiliary synthetic tasks, which helps the LM transfer to downstream tasks. We apply these approaches incrementally on a pretrained Roberta-large LM and show considerable performance gain on three tasks in the IT domain: Extractive Reading Comprehension, Document Ranking and Duplicate Question Detection.