This paper describes a corpus consisting of real-world dialogues in English between users and a task-oriented conversational agent, with interactions revolving around the description of finite state automata. The creation of this corpus is part of a larger research project aimed at developing tools for an easier access to educational content, especially in STEM fields, for users with visual impairments. The development of this corpus was precisely motivated by the aim of providing a useful resource to support the design of such tools. The core feature of this corpus is that its creation involved both sighted and visually impaired participants, thus allowing for a greater diversity of perspectives and giving the opportunity to identify possible differences in the way the two groups of participants interacted with the agent. The paper introduces this corpus, giving an account of the process that led to its creation, i.e. the methodology followed to obtain the data, the annotation scheme adopted, and the analysis of the results. Finally, the paper reports the results of a classification experiment on the annotated corpus, and an additional experiment to assess the annotation capabilities of three large language models, in view of a further expansion of the corpus.

Neural networks are notoriously data-hungry. This represents an issue in cases where data are scarce such as in low-resource languages. Data augmentation is a technique commonly used in computer vision to provide neural networks with more data and increase their generalization power. When dealing with data augmentation for natural language, however, simple data augmentation techniques similar to the ones used in computer vision such as rotation and cropping cannot be employed because they would generate ungrammatical texts. Thus, data augmentation needs a specific design in the case of neural logic-to-text systems, especially for a structurally rich input format such as the ones used for meaning representation. This is the case of the neural natural language generation for Discourse Representation Structures (DRS-to-Text), where the logical nature of DRS needs a specific design of data augmentation. In this paper, we adopt a novel approach in DRS-to-Text to selectively augment a training set with new data by adding and varying two specific lexical categories, i.e. proper and common nouns. In particular, we propose using WordNet supersenses to produce new training sentences using both in-and-out-of-context nouns. We present a number of experiments for evaluating the role played by augmented lexical information. The experimental results prove the effectiveness of our approach for data augmentation in DRS-to-Text generation.

In this paper we present the main components of a weekly diet report generator (DRG) in natural language. The idea is to produce a text that contains information on the adherence of the dishes eaten during a week to the Mediterranean diet. The system is based on a user model, a database of the dishes eaten during the week and on the automatic computation of the Mediterranean Diet Score. All these sources of information are exploited to produce a highly personalized text. The system has two main goals, related to two different kinds of users: on the one hand, when used by dietitians, the main goal is to highlight the most salient medical information of the patient diet and, on the other hand, when used by final users, the main goal is to educate them toward a Mediterranean style of eating.

This paper describes a novel annotation scheme specifically designed for a customer-service context where written interactions take place between a given user and the chatbot of an Italian telecommunication company. More specifically, the scheme aims to detect and highlight two aspects: the presence of errors in the conversation on both sides (i.e. customer and chatbot) and the “emotional load” of the conversation. This can be inferred from the presence of emotions of some kind (especially negative ones) in the customer messages, and from the possible empathic responses provided by the agent. The dataset annotated according to this scheme is currently used to develop the prototype of a rule-based Natural Language Generation system aimed at improving the chatbot responses and the customer experience overall.

This paper describes a content selection module for the generation of explanations in a dialogue system designed for customer care domain. First we describe the construction of a corpus of a dialogues containing explanation requests from customers to a virtual agent of a telco, and second we study and formalize the importance of a specific information content for the generated message. In particular, we adapt the notions of importance and relevance in the case of schematic knowledge bases.

People with sight impairments can access to a mathematical expression by using its LaTeX source. However, this mechanisms have several drawbacks: (1) it assumes the knowledge of the LaTeX, (2) it is slow, since LaTeX is verbose and (3) it is error-prone since LATEX is a typographical language. In this paper we study the design of a natural language generation system for producing a mathematical sentence, i.e. a natural language sentence expressing the semantics of a mathematical expression. Moreover, we describe the main results of a first human based evaluation experiment of the system for Italian language.

We describe the system presented at the SR’19 shared task by the DipInfoUnito team. Our approach is based on supervised machine learning. In particular, we divide the SR task into two independent subtasks, namely word order prediction and morphology inflection prediction. Two neural networks with different architectures run on the same input structure, each producing a partial output which is recombined in the final step in order to produce the predicted surface form. This work is a direct successor of the architecture presented at SR’19.

This paper describes the system developed by the DipInfo-UniTo team to participate to the shallow track of the Surface Realization Shared Task 2018. The system employs two separate neural networks with different architectures to predict the word ordering and the morphological inflection independently from each other. The UniTO realizer is language independent, and its simple architecture allowed it to be scored in the central part of the final ranking of the shared task.

This paper presents a project about the automatic generation of persuasive messages in the context of the diet management. In the first part of the paper we introduce the basic mechanisms related to data interpretation and content selection for a numerical data-to-text generation architecture. In the second part of the paper we discuss a number of factors influencing the design of the messages. In particular, we consider the design of the aggregation procedure. Finally, we present the results of a human-based evaluation concerning this design factor.

As the interest of the NLP community grows to develop several treebanks also for languages other than English, we observe efforts towards evaluating the impact of different annotation strategies used to represent particular languages or with reference to particular tasks. This paper contributes to the debate on the influence of resources used for the training and development on the performance of parsing systems. It presents a comparative analysis of the results achieved by three different dependency parsers developed and tested with respect to two treebanks for the Italian language, namely TUT and ISST--TANL, which differ significantly at the level of both corpus composition and adopted dependency representations.

The EVALITA 2007 Parsing Task has been the first contest among parsing systems for Italian. It is the first attempt to compare the approaches and the results of the existing parsing systems specific for this language using a common treebank annotated using both a dependency and a constituency-based format. The development data set for this parsing competition was taken from the Turin University Treebank, which is annotated both in dependency and constituency format. The evaluation metrics were those standardly applied in CoNLL and PARSEVAL. The results of the parsing results are very promising and higher than the state-of-the-art for dependency parsing of Italian. An analysis of such results is provided, which takes into account other experiences in treebank-driven parsing for Italian and for other Romance languages (in particular, the CoNLL X & 2007 shared tasks for dependency parsing). It focuses on the characteristics of data sets, i.e. type of annotation and size, parsing paradigms and approaches applied also to languages other than Italian.

EVALITA 2007, the first edition of the initiative devoted to the evaluation of Natural Language Processing tools for Italian, provided a shared framework where participants’ systems had the possibility to be evaluated on five different tasks, namely Part of Speech Tagging (organised by the University of Bologna), Parsing (organised by the University of Torino), Word Sense Disambiguation (organised by CNR-ILC, Pisa), Temporal Expression Recognition and Normalization (organised by CELCT, Trento), and Named Entity Recognition (organised by FBK, Trento). We believe that the diffusion of shared tasks and shared evaluation practices is a crucial step towards the development of resources and tools for Natural Language Processing. Experiences of this kind, in fact, are a valuable contribution to the validation of existing models and data, allowing for consistent comparisons among approaches and among representation schemes. The good response obtained by EVALITA, both in the number of participants and in the quality of results, showed that pursuing such goals is feasible not only for English, but also for other languages.

This paper introduces a number theoretical and practical issues related to the “Syllabus”. Syllabusis a multi-lingua ontology based tool, designed to improve the applications of the European Directives in the various European countries.