Large Language Models (LLMs) changed the way we design and interact with software systems. Their ability to process and extract information from text has drastically improved productivity in a number of routine tasks. Developers that want to include these models in their software stack, however, face a dreadful challenge: debugging LLMs’ inconsistent behavior across minor variations of the prompt. We therefore introduce two metrics for classification tasks, namely *sensitivity* and *consistency*, which are complementary to task performance. First, sensitivity measures changes of predictions across rephrasings of the prompt, and does not require access to ground truth labels. Instead, consistency measures how predictions vary across rephrasings for elements of the same class. We perform an empirical comparison of these metrics on text classification tasks, using them as guideline for understanding failure modes of the LLM. Our hope is that sensitivity and consistency will be helpful to guide prompt engineering and obtain LLMs that balance robustness with performance.

The advances made by Large Language Models (LLMs) have led to the pursuit of LLM agents that can solve intricate, multi-step reasoning tasks. As with any research pursuit, benchmarking and evaluation are key corner stones to efficient and reliable progress. However, existing benchmarks are often narrow and simply compute overall task success. To face these issues, we propose AgentQuest – a framework where (i) both benchmarks and metrics are modular and easily extensible through well documented and easy-to-use APIs; (ii) we offer two new evaluation metrics that can reliably track LLM agent progress while solving a task. We exemplify the utility of the metrics on two use cases wherein we identify common failure points and refine the agent architecture to obtain a significant performance increase. Together with the research community, we hope to extend AgentQuest further and therefore we make it available under https://github.com/nec-research/agentquest.