Achref Doula
2025
CLEAR-Command: Coordinated Listening, Extraction, and Allocation for Emergency Response with Large Language Models
Achref Doula
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Bela Bohlender
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Max Mühlhäuser
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Alejandro Sanchez Guinea
Proceedings of the 2025 Conference of the Nations of the Americas Chapter of the Association for Computational Linguistics: Human Language Technologies (System Demonstrations)
Effective communication is vital in emergency response scenarios where clarity and speed can save lives. Traditional systems often struggle under the chaotic conditions of real-world emergencies, leading to breakdowns in communication and task management. This paper introduces CLEAR-Command, a system that leverages Large Language Models (LLMs) to enhance emergency communications. CLEAR stands for $textbfCoordinatedListening,Extraction, andAllocation inResponse. CLEAR-Command automates the transcription, summarization, and task extraction from live radio communications of emergency first responders using the OpenAI Whisper API for transcription and gpt-4o for summarization and task extraction. Our system provides a dynamic overview of task allocations and their execution status, significantly improving the accuracy of task identification and the clarity of communication. We evaluated our system through an expert pre-study with 4 experts and a user study with 13 participants. The expert pre-study identified gpt-4o as providing the most accurate task extraction, while the user study showed that CLEAR-Command significantly outperforms traditional radio communication in terms of clarity, trust, and correctness of task extraction. Our demo is hosted under thislink, and all project details are presented in ourGitlab page$.