@inproceedings{kim-etal-2012-classifying-dialogue,
    title = "Classifying Dialogue Acts in Multi-party Live Chats",
    author = "Kim, Su Nam  and
      Cavedon, Lawrence  and
      Baldwin, Timothy",
    editor = "Manurung, Ruli  and
      Bond, Francis",
    booktitle = "Proceedings of the 26th Pacific Asia Conference on Language, Information, and Computation",
    month = nov,
    year = "2012",
    address = "Bali, Indonesia",
    publisher = "Faculty of Computer Science, Universitas Indonesia",
    url = "https://preview.aclanthology.org/fix-sig-urls/Y12-1050/",
    pages = "463--472"
}