@inproceedings{oneill-mctear-1997-object,
    title = "An Object-Oriented Model for the Design of Cross-Domain Dialogue Systems",
    author = "O{'}Neill, Ian M.  and
      McTear, Michael F.",
    booktitle = "Interactive Spoken Dialog Systems: Bringing Speech and {NLP} Together in Real Applications",
    year = "1997",
    url = "https://preview.aclanthology.org/fix-sig-urls/W97-0604/"
}