@inproceedings{dybkjaer-etal-1997-generality,
    title = "{GENERALITY} {AND} {OBJECTIVITY} Central Issues in Putting a Dialogue Evaluation Tool into Practical Use",
    author = "Dybkjaer, Laila  and
      Bernsen, Niels Ole  and
      Dybkjaer, Hans",
    booktitle = "Interactive Spoken Dialog Systems: Bringing Speech and {NLP} Together in Real Applications",
    year = "1997",
    url = "https://preview.aclanthology.org/fix-sig-urls/W97-0603/"
}