@inproceedings{swanson-etal-2019-building,
    title = "Building a Production Model for Retrieval-Based Chatbots",
    author = "Swanson, Kyle  and
      Yu, Lili  and
      Fox, Christopher  and
      Wohlwend, Jeremy  and
      Lei, Tao",
    editor = "Chen, Yun-Nung  and
      Bedrax-Weiss, Tania  and
      Hakkani-Tur, Dilek  and
      Kumar, Anuj  and
      Lewis, Mike  and
      Luong, Thang-Minh  and
      Su, Pei-Hao  and
      Wen, Tsung-Hsien",
    booktitle = "Proceedings of the First Workshop on NLP for Conversational AI",
    month = aug,
    year = "2019",
    address = "Florence, Italy",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/fix-sig-urls/W19-4104/",
    doi = "10.18653/v1/W19-4104",
    pages = "32--41"
}