@inproceedings{gupta-ekbal-2014-determing,
    title = "Determing Trustworthiness in {E}-Commerce Customer Reviews",
    author = "Gupta, Dhruv  and
      Ekbal, Asif",
    editor = "Sharma, Dipti Misra  and
      Sangal, Rajeev  and
      Pawar, Jyoti D.",
    booktitle = "Proceedings of the 11th International Conference on Natural Language Processing",
    month = dec,
    year = "2014",
    address = "Goa, India",
    publisher = "NLP Association of India",
    url = "https://preview.aclanthology.org/fix-sig-urls/W14-5130/",
    pages = "196--205"
}