@inproceedings{dzikovska-etal-2011-exploring,
    title = "Exploring User Satisfaction in a Tutorial Dialogue System",
    author = "Dzikovska, Myroslava O.  and
      Moore, Johanna D.  and
      Steinhauser, Natalie  and
      Campbell, Gwendolyn",
    editor = "Chai, Joyce Y.  and
      Moore, Johanna D.  and
      Passonneau, Rebecca J.  and
      Traum, David R.",
    booktitle = "Proceedings of the {SIGDIAL} 2011 Conference",
    month = jun,
    year = "2011",
    address = "Portland, Oregon",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/fix-sig-urls/W11-2019/",
    pages = "162--172"
}