@inproceedings{higashinaka-etal-2010-modeling,
    title = "Modeling User Satisfaction Transitions in Dialogues from Overall Ratings",
    author = "Higashinaka, Ryuichiro  and
      Minami, Yasuhiro  and
      Dohsaka, Kohji  and
      Meguro, Toyomi",
    editor = "Katagiri, Yasuhiro  and
      Nakano, Mikio",
    booktitle = "Proceedings of the {SIGDIAL} 2010 Conference",
    month = sep,
    year = "2010",
    address = "Tokyo, Japan",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/fix-sig-urls/W10-4304/",
    pages = "18--27"
}