@inproceedings{gupta-etal-2010-capturing,
    title = "Capturing the Stars: Predicting Ratings for Service and Product Reviews",
    author = "Gupta, Narendra  and
      Di Fabbrizio, Giuseppe  and
      Haffner, Patrick",
    editor = "Feng, Donghui  and
      Callan, Jamie  and
      Hovy, Eduard  and
      Pasca, Marius",
    booktitle = "Proceedings of the {NAACL} {HLT} 2010 Workshop on Semantic Search",
    month = jun,
    year = "2010",
    address = "Los Angeles, California",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/fix-sig-urls/W10-1205/",
    pages = "36--43"
}